sent items list in oe6

  1. #1
    idr
    idr is offline Elite Member

    sent items list in oe6

    for some reason, for the last two weeks, all the mails sent by me to different addresses do not appear in the "sent items" folder in my oe6.
    what happened and how to correct it?
    please advise
    thanks


  2. #2
    brain_damage is offline D-A-L Team Member (UK)
    I'm not sure but have you tried opening going to Tools >> Options >> Send >> and see if save copy of sent message in the sanr items folder is clicked?

  3. #3
    idr
    idr is offline Elite Member
    thanks brain_damage, but no. all the boxes in the "send" menu are checked.

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
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    I'd suggest deleting the sent items file which will create a new one.

    Do this with OE closed.

    If you have sent items you need to preserve here is the backup procedure:

    http://support.microsoft.com/kb/270670


    Then go to start > search > .dbx

    You probably need to have hidden files chosen as well as system files.

    These options are in start > Control Panel > Folder Options > View > Advanced settings

    This will show all the OE folders including Sent Items.dbx

    Right click this and choose Delete.

    This will delete all sent items but the file will be recreated upon restarting OE.

    Hopefully this will restore its functionality.

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