Can't connect to acquire music license

  1. #1
    CTPhil is offline Newbie

    Can't connect to acquire music license

    Yesterday I bought a song from Buy.com and downloaded it, but can't play it. The sticking point seems to be when Windows Media Player tries to get the license from secure.buymusic.com. I get a "page cannot be displayed" error.

    I have tried:

    Upgrading from WMP 9 to 11
    Re-individualizing the DRM file
    Installing and running WinAmp
    Performing all of the IE settings tweaks suggested in the page not found message including listing buy.com as a "trusted site"
    Disabling my firewall

    Can anyone help? Thanks in advance.


  2. #2
    gog
    gog is offline Valued Member
    I dont have any idea how you can fix the license problem - have you tried running it with another music program (eg itunes)? If you cant fix it, I would suggest just downloading it from limewire etc.

  3. #3
    CTPhil is offline Newbie
    Thanks for the reply.

    I've worked on this for hours, yes I've tried different players, reinstalled WMP with the latest updates, you name it. I'm deciding to accept that I'm screwed.

  4. #4
    gog
    gog is offline Valued Member
    Yeah, well it would be easier to download it from limewire or a bittorrent, you've already purchased the music meaning you've already paid the loyalties etc. for the artist.

    Edit: have you tried contacting the staff of buy.com or wherever you purchased the music from? They should be able to help.

  5. #5
    CTPhil is offline Newbie
    I sent Buy.com an email and they reset the license, but other than that I haven't gone further with them.

  6. #6
    gog
    gog is offline Valued Member
    Save 20% on AVG Internet Security 2012 Suite!
    whats you error message number?

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