hotmail e.mail help

  1. #1
    hotgoss is offline Full Member

    hotmail e.mail help

    hope this is in the right place if not please accept my aplogies
    I have an e.mail address that I use to accept orders for handmade cards
    a previous contact has sent me an e.mail but I can't read it
    when I click on it I just get a blank screen with the word done in the bottom left hand corner
    it won't let me write a new message to her but if I go upstairs on my sons computer I can get straight into the message and read it
    the weird thing is I can read some of the messages from other people on my own computer which doesn't seem to make sense
    I have followed hotmails advice for sorting out blank messages but it didn't work
    any ideas as I can't always get on my sons computer and don't want to lose the chance of sales
    please help !!!!!!!!!!!!
    my computer knowledge is limited so be kind lol

  2. #2
    hotgoss is offline Full Member
    and to top it all if I do try to read the message it just freezes my computer
    what is going on ????

  3. #3
    amanjot.aj is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    Hi,

    If you are not able to read or reply to your emails from your computer only Then this may be the problem of your Internet explorer(as this may happen due to spywares use spybot* to check for spywares http://fileforum.betanews.com/detail...y/1043809773/1)
    youn can also download firefox* (it's a browser same as internet explorer) from
    http://www.mozilla.com/en-US/firefox/ and to check your mails.

    " Both the above software are free.

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