problems with IP address
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problems with IP address
Hi,
In a previous house I used wirless internet, all worked fine.
Today I've tried to start using a new BT home hub, it's been working fine on the computer connected to it and a nitendo wii connected using wireless. I've managed to connect to it on from my computer using my old wirless adaptor, but I can't connect to web sites.
When I checked my details I don't seem to have a proper IP address. I've tried clicking repair, but I get a message back saing it can't reset my IP address and to contact my administrator (I don't have one!).
Can anyone help?
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Windows Vista Computer
1. Click Start. Your cursor will appear in the Start Search field.
2. In the Start Search field, type
cmd
and press the key combination SHIFT-CTRL-ENTER.
3. When you see the User Account Control dialog box, click Continue.
4. A window with a black background should appear.
5. In the window, type
ipconfig /release
6. Press ENTER.
NOTE
You must insert one blank space between ipconfig and /release
7. In the window, type
ipconfig /renew
8. Press ENTER.
NOTE
You must insert one blank space between ipconfig and /renew
The renew command takes longer to execute than the release command. When renewal is complete, the system should respond with an IP address of 10.x.x.x or 128.175.x.x (x is a number).
Windows XP Computer
1. Click Start.
2. Click Run.
3. In the Open field, type
cmd
4. Click OK. You should see a window with a black background appear.
5. Type
ipconfig /release
6. Press ENTER.
NOTE
You must insert one blank space between ipconfig and /release
If the system returns the message, no such command or displays Help text, the command was probably typed incorrectly.
If the system returns the message IP configuration and no further information, make sure your Internet Protocol Properties (TCP/IP) are set as:
* Obtain an IP address automatically
* Obtain DNS server address automatically
The system should respond with an IP address of 0.0.0.0 (all zeros).
7. Type
ipconfig /renew
8. Press ENTER.
NOTE
You must insert one blank space between ipconfig and /renew
If the system returns the message, no such command or displays Help text, the command was probably typed incorrectly.
If the system returns the message IP configuration and no further information, make sure your Internet Protocol Properties (TCP/IP) are set as:
* Obtain an IP address automatically
* Obtain DNS server address automatically
The renew command takes longer to execute than the release command. When renewal is complete, the system should respond with an IP address of 10.x.x.x or 128.175.x.x (x is a number).
Macintosh Computer
1. From the Apple Menu, click System Preferences.
2. Click Network.
3. From the Show pop-up menu, click Network Port Configurations.
4. Click in the checkbox in front of the Network configuration you want to release to remove the check mark (Built-in Ethernet or AirPort).
5. Click Apply Now.
6. Click in the checkbox in front of the Network configuration you just unchecked to turn the configuration back on.
7. Click Apply Now.