Lose internet when phone in use?

  1. #1
    graybo65 is offline Newbie

    Lose internet when phone in use?

    Have recently signed up for tiscali broadband/telephone package,but find that I sometime lose PPP link and/or internet connection if a landline phone is used.connection is re-established a few minutes after phone hung up,(Am using a Netgear DG834PN router,which was working o.k until got telephone package) Any Ideas ?


  2. #2
    brain_damage is offline D-A-L Team Member (UK)
    have you got filters on all the phones?

  3. #3
    graybo65 is offline Newbie
    Thanks Brain Damage,but yes all phones have filters,was already on broadband,but problem didn"t arise until I upgraded to tiscali phone package.Could it be router needs tweaking in some way? or do I need to contact Tiscali? Many thanks anyway ,Graybo 65.

  4. #4
    brain_damage is offline D-A-L Team Member (UK)
    it could be a Tiscalli problem if all worked fine before.

    are you using a cordless phone?

    are you connected wireless or with wires?

  5. #5
    graybo65 is offline Newbie
    Thanks Brain Damage, Yes I do have a cordless phone on my desk, other phones are wired! My P.C is connected through router to telephone line,
    (wireless is NOT enabled). Once again thanks for assistance, Graybo65.

  6. #6
    StEvO_1 is offline Newbie
    dont kno if this will help u but one of ur phones cud be causin u 2 lose connection ( my sister had the same problem so i unplugged her phone upstairs then it all worked fine)

  7. #7
    brain_damage is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    graybo65 try disconnecting the cordless phone and putting a wired phone in its place, some cordless phones work in the 2.4GHz frequency the same as wireless network frequency

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