I have no problems at all with IE 7 or FireFox 2.

FireFox did ask for a Macromedia Plugin.

Originally Posted by jephree

Try to start in Safe Mode with Networking:

Try booting into Safe Mode options:

After the power-on and BIOS POST or your Logo screen repeatedly tap the F8 key or hold the Ctrl key before Windows starts.

Choose: Safe Mode with Networking


See if these things work from there. If so you have some driver confliction somewhere.

Okay, I tested the examples in Safe Mode with Networking, and my system exhibited identical behavior - exactly the same error / no-error results in both Firefox and IE. Where do I go from here?

Originally Posted by Kazna3

Its ok Sam, thanks.
I get the jam on the cooltext site no matter what I do. A tech freind of mine who tests for Firefox and Thunderbird can't even access the site through Firefox 2 "page not found"

Both of us are trying it with computers fully functional and Firefox being completely stable otheriwse.

I think its an extensions issue it seems OR maybe some weird happening with a plugin thats required.

Are you and your friend experiencing this issue in IE, as well? I'm experiencing it (identically) in both Firefox and IE, which leads me to believe that the problem lies outside of the browsers and somewhere more central in my system.

Thanks again to both of you for your help - I appreciate it.

Sam

Do you have DirectX 9.0c installed?

It would show under start Run... dxdiag

Download here if not:

http://www.microsoft.com/downloads/d...displaylang=en

Okay, I ran the DirectX Diagnostic Tool and it popped up a dialog box with several tabs and buttons. Please advise as to what steps I should now take.

Thanks,
Sam

You'll have to provide us with more information Sam about what the tabs are in the above pop up boxes. Any writing, options etc...

Are you and your friend experiencing this issue in IE, as well?

Yes in both, and if they are both running at the same time, then both shutdown with this error regardless of which one loaded the site.

Thanks.

Originally Posted by WebFreedom

Okay, I ran the DirectX Diagnostic Tool and it popped up a dialog box with several tabs and buttons. Please advise as to what steps I should now take.

Thanks,
Sam

Due to the graphic nature of the sites you were having problems with it lead me to just suspect DirectX.

On the System tab of dxdiag what is your DirectX version? The latest that I linked to is 9.0c.

Originally Posted by jephree

Due to the graphic nature of the sites you were having problems with it lead me to just suspect DirectX.

On the System tab of dxdiag what is your DirectX version? The latest that I linked to is 9.0c.

The version on my system is 9.0c (4.09.0000.0904). I'm guessing that it updates automatically, because I haven't updated it in recent memory. Please let me know what's next...

Originally Posted by Kazna3

You'll have to provide us with more information Sam about what the tabs are in the above pop up boxes. Any writing, options etc...


Yes in both, and if they are both running at the same time, then both shutdown with this error regardless of which one loaded the site.

Thanks.

That's very interesting - on my system, only the browser that loads the site shuts down when both are open. Since you're experiencing the same error (albeit with slightly different results), I'm hoping that may lead us to a solution.

By the way, the tabs on the DirectX Diagnostic Tool are:

System / DirectX Files / Display / Sound / Music / Input / Network / More Help

The buttons (on the 'System' tab) are:

Help / Next Page / Save All Information / Exit

Thanks,
Sam

Originally Posted by WebFreedom

The version on my system is 9.0c (4.09.0000.0904).

Your version is the latest realeased.

By the way, the tabs on the DirectX Diagnostic Tool are:

System / DirectX Files / Display / Sound / Music / Input / Network / More Help

The buttons (on the 'System' tab) are:

Help / Next Page / Save All Information / Exit

Thanks,
Sam

Many thanks Sam, Sorry about that one I kinda forgot about checking up through start->run

In the tabs you mentioned, did you proceed to "DirectX files" to see in the bottom pane if theyre were any problems?
In the "Display" section you might as well check your "Test Directdraw" and "Test Direct 3D" along with seeing the "Sound" notes section to see if any problems are listed under any.

Thanks.

Hi Kazna3,

I scrolled through all of the tabs on the DirectX Diagnostic Tool, and all show "no problems found". I also ran all of the tests available, and all were successful with the exception of 'Test Direct Play' (Network tab), which hangs the program and causes it to stop responding.

Please advise on next steps...

Thanks,
Sam