problem with playing streaming video

  1. #1
    ThuG_PoeT is offline Elite Member

    Unhappy problem with playing streaming video

    hi,

    Whenever i play a (.wmv) format on Internet Explorer, it crashes
    any help plzz..


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Any error message?

    Do you have all the updates from Windows Update?

  3. #3
    ThuG_PoeT is offline Elite Member
    ya i have all the updates.. the error that comes is the one that tells u if u want 2 send an error report 2 microsoft

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    That error box usually has a Details button. If yours does can you post back the details?

    Also view your Error Log via:

    [1] Start Menu
    [2] Help and Support
    [3] Pick a Task
    [4] Tools
    [5] Advanced System Information
    [6] View the Error Log

    Look for any synchronous entries.

  5. #5
    ThuG_PoeT is offline Elite Member
    sorry 4 replyin late, i was waittin 4 the error 2 happen again..

    error signature
    AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: quartz.dll
    ModVer: 6.5.2600.2749 Offset: 00095fd5

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Save 20% on AVG Internet Security 2012 Suite!
    quartz.dll is a DirectX .dll

    Try reloading the latest DirectX:

    http://www.microsoft.com/downloads/d...displaylang=en

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