I know this happens to other people. but just not as much as me. Every time i go onto the internet and i am just looking things up and about 5 minutes later it comes up with

"internet explorer had encountered a problem and needs to close. We are sorry for the inconvenience"

so i click dont send or send and open up the internet agian and as soon as i open it , it does it agian. and i try as much times as i like but it WILL NOT GO AWAY!! This happens EVERY time i go onto the internet for about 5 minutes.

Please. can some tell me whats happening and what i should do!

What is your Operating System?

Is this a new problem?

Depends on Your Operating System. And what's the Error Signature?

shdocvw.dll?

If You are using XP , do You have SP2 installed?

windows XP
service pack 2
also , no its not a new problem ive had it for ages.

whats an error signature?

(ps sorry it look so long to reply back)

The error signature would have been a particular file pointed out as erring.

This doesn't appear to be your issue but it would be worth trying:

To resolve this problem in Internet Explorer, follow these steps:
1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type: regsvr32 urlmon.dll and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.
If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):
• Shdocvw.dll
• Actxprxy.dll
• Oleaut32.dll
• Mshtml.dll
• Browseui.dll
• Shell32.dll

If you have a retail version of XP you can run sfc /scannow via start/run

This will repair all system files (including IE). You will need to insert your disk.

Where do i find the error signature?

Plus

everytime i write Shdocvw.dll onto the start/run and click "OK" says "cant open" then it says "open with" so click it says

1. use web to find the aproprite progam
2. select the program from a list

i try the first one. and it goes onto interent and it tells me about something i dont understand like.."file type" "u can get info by the file"
try second
shows me a whole list of progams but im not sure which to click, so i tryed interent explorer, and then it all goes away and nothing happens

JUST FIGURED OUT THE error signature!

Its

iexplore.exe

which is internet explorer...

but theres lots of parts to the error signature and that is the appname

theres also

appver
modname
modver
offset