Mozilla Firefox not working

  1. #1
    AlkS14 is offline Valued Member

    Mozilla Firefox not working

    For some reason, my Mozilla Firefox browser stopped working. I have both IE and MF installed/available on my PC, but I prefer to use MF. Anyway, when I attempt to open a MF browser window, this message pops up: "The program must allow a previous installation to complete. please restart." Even after I restart the PC, the message still pops up. What can I do to get my MF browser up and running again?


  2. #2
    Jaynee is offline Senior Member
    Go to the program installation folder 'C:\Program Files\Mozilla Firefox' and delete the 'xpicleanup.exe' file. Make sure Firefox is not running when you do this. You should be able to start Firefox after that.

  3. #3
    AlkS14 is offline Valued Member
    Save 20% on AVG Internet Security 2012 Suite!
    thanks

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