Help with internet explorer problems- HELP PLEASE!

  1. #1
    Schell is offline Full Member

    Internet explorer problem HELP PLEASE!

    Hey everyone,
    I'm having a problem with my internet explorer. When I try to load it in any way(quick start at bottom, desktop, or start menu), the curser does the loading thing and then nothing happens. I go into task manager and it shows it running, along with many other iexplorers running (around 5 more and I don't know why?), but nothing is on the desktop. I did a scan and I had the trojan virus so I deleted it and I don't know how to fix the internet explorer now. I can browse the internet by opening any file and then using the address bar in that. But I don't know what else to do.
    HELP PLEASE!


  2. #2
    Schell is offline Full Member
    sorry, i guess i posted in the wrong place, ill repost in the right place.

  3. #3
    Schell is offline Full Member
    Hey everyone,
    I'm having a problem with my internet explorer. When I try to load it in any way(quick start at bottom, desktop, or start menu), the curser does the loading thing and then nothing happens. I go into task manager and it shows it running, along with many other iexplorers running (around 5 more and I don't know why?), but nothing is on the desktop. I did a scan and I had the trojan virus so I deleted it and I don't know how to fix the internet explorer now. I can browse the internet by opening any file and then using the address bar in that. But I don't know what else to do.
    HELP PLEASE!

  4. #4
    madmikejt12 is offline Dedicated Member
    try a spyware scan by downloading Lavasoft Ad-aware
    run it and delete anything bad that it finds.
    Then, follow owen's instructions here and here and then post a hijack this log in the Spyware, Adware, Viruses and HijackThis Logs section (NOT HERE). Please let me know if this helps,
    Mike

  5. #5
    Schell is offline Full Member
    Thank-you, I'll try it out and let you know the results

  6. #6
    madmikejt12 is offline Dedicated Member
    ok, well im going now i have to get up early 2morrow ill be on sometime tomorrow

  7. #7
    Schell is offline Full Member
    I can't open links now so i'm just going to format and then re-install because i've transfered everything I wanted off of the computer to my laptop. Thanks a lot for your help. It probably would have worked but I can't get it to work. Thans

  8. #8
    madmikejt12 is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    ok, hope this works

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