I am having trouble with my dial-up internet. I have AOL. I have 2 computers with the same account. But the thing is that I can't connect to the net on one of them. Nothing is wrong with the physical connection, there are no damaged wires and everything is in place. But it won't connect. Can somemone help me? It's very important that the computer functions correctly. I think theres a problem with the connection settings.

Is this a new problem?

Did this setup ever work?

What is the router/ modem configuration?

Try the following on each computer & post back the results:

go to Start/Run/ cmd then type ipconfig /all

1. Yes, this is a new problem.

2. That setup did always work...I think.

3. I don't understand.

4. I'll try that and let you know shortly.

Okay, I tried the "ipconfig/all" thing and this is what I got:

Host Name....your-gurg0dywdc
Node type....Broadcast
WINS Proxy Enabled....No

Ethernet adapter Local Area Connection
Media State....Media Disconnected
Description....Intel(R) Pro/100 VE Network Connection....No
Physical address....00-0c-f1-ce-cd-a0

Does that help?

I forgot to mention a couple of things. First of all, there is a icon at the bottom right corner of my desktop that shows 2 computers with a red ''x'' between them. If you hold the mouse arrow on it it, a bubble pops up and says "Local Area Connection-A network cable is unplugged." Also, when I attempt to connect to AOL, it will stop then a window will pop-up called "Connection Log" and it says "Attempt 0[home]An error occured while we tried to connect you to AOL service. (24-00-28-006)"

Please help....Thank you.

The interesting thing with the ipconfig would be to compare the 2 computers.

What is the difference?

Here is a guide to that diagnostic:

http://support.microsoft.com/kb/314850/?sd=RMVP

Also if this is a new issue & you are using XP try a System Restore.

Choose a date prior to the present problem.

go to Start/Run/ %systemroot%\system32\restore\rstrui.exe

You can also try to reset your connection via the Start Menu:

Connect To | Show all connections | Create a new connection

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As to to your new post there is this:

The fix was easy. Click on Start-double click on My Computer-double click on Local Disk (C)-double click on Program Files-( You will see These files are hidden)-double click on Show the contents of this folder-double click on the Common Files folder-double click on the AOL folder-double click on the ACS folder-double click on the AcsUninstall folder-ayes or no option appears, click yes-You will be asked to restart you computer, click OK-abox will appear stating that AOL will now install the files required for you to connect to the service, click YES-you will be asked to restart your computer, click Restart Now-Restart AOL and enjoy Mankind's greatest creation, the Internet.

This issue was an XP SP2 conflict with AOL.