My IExplorer won't close, I've tried all of the fixes suggested by Forum members, to no avail, HELP..e mail @ jepurdy@sbcglobal.net

So here's my Log File:

Logfile of HijackThis v1.98.2
Scan saved at 11:03:48 AM, on 9/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Aladdin Systems\SpamCatcher\spamcatcher.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F 1.EXE
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Aladdin Systems\SpamCatcher\admin.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Aladdin Systems\Internet Cleanup\MSFG.exe
C:\Program Files\RamBooster\Rambooster.exe
C:\Program Files\Aladdin Systems\Internet Cleanup\WinFSG.exe
C:\Program Files\BigFix\BigFix.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jim Purdy\Desktop\HighJack\hijackthis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=localhost:3128
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0. dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ICHlprObj Class - {1f0c8547-2639-4c91-b8aa-c7eca24c3163} - C:\PROGRA~1\ALADDI~1\INTERN~1\IC3hlpr.dll
O2 - BHO: PopupFilter Class - {1F2E844B-8211-46ff-8262-772F03295CF4} - C:\PROGRA~1\ALADDI~1\INTERN~1\PopFiltr.dll
O2 - BHO: IExplorr29.clsIS - {54ED9B49-81D1-4866-95A6-30F01DE0047E} - c:\windows\iexplorr29.dll
O2 - BHO: IExplorr26.clsIS - {90E34F98-E3E6-4CD7-A592-E964FED8AF78} - c:\windows\iexplorr26.dll
O2 - BHO: IExplorr27.clsIS - {94326E3F-F51F-4863-A832-4ACD0D7D4BC3} - c:\windows\iexplorr27.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CrazyTalk Serve] rundll32.exe C:\WINDOWS\System32\crazytalk.dll,DllServeMediaFil e
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F 1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [SpamCatcherUniversalAdmin] "C:\Program Files\Aladdin Systems\SpamCatcher\admin" "-hide"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [WinFSG] "C:\Program Files\Aladdin Systems\Internet Cleanup\MSFG.exe"
O4 - HKLM\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Jim Purdy"
O4 - HKCU\..\Run: [RamBooster] C:\Program Files\RamBooster\Rambooster.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F 1.EXE /P30 "EPSON Stylus Photo R300 Series" /M "Stylus Photo R300" /EF "HKCU"
O4 - HKCU\..\Run: [wersds.exe] C:\WINDOWS\System32\doriot.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Iomega Automatic Backup] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe /startup
O4 - HKCU\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Jim Purdy"
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: WebWorks Help 3.0 - file://D:\Documentation\WebDoc\wwhelp3.cab
O16 - DPF: {1CC506A7-1B8D-11D4-BDD5-0060977007E0} (CrazyTalk Player) - http://plug-in.reallusion.com/CrazyTalk.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/fu...tup1.0.0.6.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {5242A5A1-EF1E-11D5-B3EE-0050DAC5EBD0} (printQuick Browser Add In (Ver4)) - http://www.ibmezprint.com/plugin/axv...tquick1410.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/28b58cb4741357a...p/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {8A8F3D75-6564-4599-A7DC-313B43A89E1D} (AdInstaller Control) - http://www.kazaa.net.cn/digital/AdInstaller.ocx
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents...r/imloader.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{319D1BCA-CD95-4A1D-9161-9EE1ED56F32E}: NameServer = 192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{319D1BCA-CD95-4A1D-9161-9EE1ED56F32E}: NameServer = 192.168.0.1

These look a bit dodgy:

O2 - BHO: IExplorr29.clsIS - {54ED9B49-81D1-4866-95A6-30F01DE0047E} - c:\windows\iexplorr29.dll
O2 - BHO: IExplorr26.clsIS - {90E34F98-E3E6-4CD7-A592-E964FED8AF78} - c:\windows\iexplorr26.dll
O2 - BHO: IExplorr27.clsIS - {94326E3F-F51F-4863-A832-4ACD0D7D4BC3} - c:\windows\iexplorr27.dll

I would suggest closing all open windows, running HiJackThis again and then selecting those items to be deleted.

I'm also suspicious of this line towards the bottom of your log file:

O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe

Have a look in Add/Remove Programs in Control Panel and see if that seems to relate to anything legitimately installed.

Thanks for your reply with your suggestions 'preciate it very much!!

I solved the problem about 3am last night, here's how I did it...
I had been running Ad-Aware & it was always finding 3 or 4 items to quarantine delete, for some reason it stuck in my craw that with all the sites I visit on a daily basis it didn't seem like enough items.

I went to Add & Remove Programs & removed Ad-Aware, then I went to Regedit & removed all traces of Ad-Aware & LavaSoft. THEN, I D/L'd a fresh copy of Ad-Aware, installed & ran it, LO & BEHOLD, it found 151 items to remove or quarantine, I removed them after looking @ them VERY carefully.

When I opened IExplorer it worked perfectly! {:-) What I suspect was that a "bug" got on my computer between my morning Symantec Live Update & my noon Live Update & did it's dirty work...

The problem had the MS people & Symantec people stymied, basically both
of their advice's were to format & re-install XP not something I relished the idea of!

BTW, I've been involved with computers for 20+ years, if anyone else has or gets a similar problem I urge you to back up your Reg files to a CD AND, use extreme caution when using Regedit..

Thanks again for you help..

Thanks very much for the update