Please help connection problems

  1. #1
    deadlegend is offline Newbie

    Please help connection problems

    Hello,
    It could take me forever to scan all the questions and answers on this sight, I need some help as I am a new user, I am currenty using a old work laptop because i am having problems connecting with the laptop I bought on e-bay, I cannot seem to get on line, it just wont to connect? can anyone help me please?


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    What is your operating system? What service pack thereof?

    What is your connection? Are you on a network? What is the error?

    More please

  3. #3
    deadlegend is offline Newbie
    thats the problem, I really dont know as i am a pain in the *** new boy, bought this laptop to get on line and upto speed, kind off know my way about, just dont know what to do when I am there, do you know any real time help chatrooms I can go to?

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Save 20% on AVG Internet Security 2012 Suite!
    Start the laptop & right click My Computer then click Properties.

    Is it Windows XP Professional Service Pack 2? (for example)

    How are you trying to connect? Phone line? DSL? Cable? Network?

    When you try to go on-line what happens? Is there an Error stated?

    ...........this is the only real time help I know of

    you may find something via the manufacturer i.e. Dell or Vaio (for example)

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