Security Software Restricting Web Access - Help, Please

  1. #1
    pulphero is offline Newbie

    Security Software Restricting Web Access - Help, Please

    After fighting off a browser hijack infection, I installed lots of security software: AVG Antivirus, Symantec Firewall, SpyBot, Spyware Blaster, Spyware Guard, and a new HOSTS file.

    I got rid of all my infections, but today I notice that I can't do some things on the Web that I used to be able to do. Such as:

    --> on eBay, I can't contact other members (via eBayISAPI.dll)
    --> on eBay, I can't search for completed items
    --> on half.com, I can't contact other members (via a CGI script)

    Whenever I try to do these things, IE6 spits back a 'page cannot be displayed' page.

    --> also, I can't use the eBay toolbar at all

    I'm assuming that something I installed is blocking my access to these things. So I tried disabling the firewall, but I'm still blocked. I tried changing the name of the new HOSTS file to HOSTS.OLD and then rebooting, but I'm still blocked (and I see that Windows didn't create a new HOSTS file for me).

    I'm stumped. I'm thrilled to have a secure computer. But I don't want to be blocked from doing essential Web tasks.

    Please help!

    Thanks.

    Bob McLain


  2. #2
    Jaynee is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Post a hijackthis log in the hijackthislog thread......... however I have experienced the same problems as you are having with no joy even with a clean log.

+ Reply to Thread