IE Keeps closing

  1. #1
    $lim is offline Newbie

    Angry IE Keeps closing

    I am running windows 2000 on a machine and everytime i open IE i get an error message that says IE has encountered and error and needs to close. The strange thing is that its not the normal error message, where you have the option to send an error report. It has a check box that says "Restart Micorsoft Internet Explorer" and another strange thing is if you just move the error message out of the way and you can continue to use IE normally. I disabled script debugging and i still get the same message. I also ran Spybot, Ad-Aware, and Microsoft antispyware bete 1. Each found alot of spyware and it was removed and browser was restored. But i am still getting the same error message when openingn IE. I am downloading a patch for office 2000 that will supposely correct the problem according to microsoft. I do not think it will work though. Does anyone have any idea on how to fix this. One more thing, a trojan was detected when i ran antivirus, i think it was called dqsduck.exe or something like that. Also, when i do keep IE with the error message, and try to download something the whole pc crashes and restarts automatically.


  2. #2
    $lim is offline Newbie
    i have included a log of hijack this if that helps

    Logfile of HijackThis v1.99.0
    Scan saved at 2:45:55 PM, on 2/1/2005
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\System32\svchost.exe
    C:\OfficeScan NT\ntrtscan.exe
    C:\WINNT\system32\regsvc.exe
    C:\OfficeScan NT\tmlisten.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\OfficeScan NT\ofcdog.exe
    C:\OfficeScan NT\PCCNTMON.EXE
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\WINNT\system32\mdm.exe
    V:\Vmfg\Vm.exe
    V:\Vmfg\VMPLNWIN.EXE
    C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
    C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
    V:\Vmfg\VMSHPENT.EXE
    V:\Vmfg\VMORDENT.EXE
    V:\Vmfg\VMCUSINQ.EXE
    C:\Documents and Settings\cross\Desktop\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R3 - Default URLSearchHook is missing
    O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 6\SnagItBHO.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe" -HideWindow
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll' missing
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = emclocal.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = emclocal.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = emclocal.com
    O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: OfficeScanNT RealTime Scan - Trend Micro Inc. - C:\OfficeScan NT\ntrtscan.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12. exe
    O23 - Service: OfficeScanNT Listener - Unknown - C:\OfficeScan NT\tmlisten.exe

  3. #3
    nabed4t is offline Elite Member
    Hey Slim, one thing I REALLY suggest you do, Upgrade your OS, winXP is the best bet, but if your strapped for $$$$ win98 is ok. But win2000 is, well, for the lack if a better word, C.R.A.P. It was shipped with numerous flaws, and even a code that makes it crash, (not microsofts finest hour) you can probably get your hands on a copy of WinXP home for $120 AUS, other than that try reinstalling IE, or you OS.
    Regards,
    Dan

  4. #4
    DJDK is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    nabed4t i actually prefer windows 98 se too any other windows os.

    $lim it could be many reasons one being a virus, make sure your anti vir scan is updated, and do a complete system scan.

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