Toshiba LED LCD problem

  1. #1
    eskion is offline Newbie

    Toshiba LED LCD problem

    This model is a Satellite C655-S5132.
    Here's what happened.
    My nephew stepped on the laptop and cracked the screen. Ordered new screen and my brother installed it. Screen showed lines just in the blue spectrum with no readable image. Then the screen remained black. Laptop was brought to me. Sent the screen back in case it was bad and installed second new LED LCD screen. Still just a black picture, so I replaced the cable. Back to the blue spectrum lines. Any suggestions?

  2. #2
    Digerati is offline Super Moderator
    Connect an external monitor. If it has problems too, then that points to the notebook/graphics solution.

  3. #3
    eskion is offline Newbie
    External monitor works

  4. #4
    Digerati is offline Super Moderator
    Then more than just the screen was crushed - I would look at the cable to the notebook monitor, or its connections. It might be an inverter problem too - which can be replaced, typically for $50 to $150 for parts, plus 1 hour of labor.

    You may be stuck using an external monitor from now on.

  5. #5
    eskion is offline Newbie
    As stated above, I did replace the cable, that is what brought me from a black screen with nothing, to the blue spectrum again. Also, the title states it is an LED LCD, not HCFL, or CCFL, there is no inverter on an LED LCD.
    As LED's don't need the high voltages of a Cathrod lamp and LEDs require a DC voltage, I wouldn't expect any LED backlit screen to require an inverter.

  6. #6
    Digerati is offline Super Moderator
    Sorry, you are correct on all counts. I am helping 3 others with monitor problems and confused myself.

    Still, with the external monitor working, that eliminates Windows, the motherboard's integrated graphics solution, and most likely the driver too - thereby pointing to something specific to the notebook's monitor, or its associated, and exclusive circuits - perhaps power, since the screen is black.

    You can still test for backlighting issues by getting up close to the screen and shine a flashlight into the screen. If the problem is backlighting, you will be able to see a dim image of what is being displayed.

  7. #7
    eskion is offline Newbie
    The black screen is no longer an issue. The screen is showing lines made up of purple and blue, and everything in between. The black screen went away when I replaced the cable.

  8. #8
    Digerati is offline Super Moderator
    If it were on my bench, I would disassemble it again and while disassembled, see if works. If it does, then something may have been pinched during the last reassembly. Don't have any other suggestions. Sorry.

  9. #9
    eskion is offline Newbie
    Here is what the LCD looks like when the laptop is powered on. Hopefully I uploaded the pictures correctly.
    IMG_2932.jpg
    IMG_2931.jpg

  10. #10
    Digerati is offline Super Moderator
    Are you 100% sure that new display is the right one? Or that it is good? Everything you mention points to the notebook's screen. Maybe the new one is DOA!

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