Dell studio XPS 1640 crashing on Windows 7 startup

  1. #11
    omid is offline Full Member

    Re: Dell studio XPS 1640 crashing on Windows 7 startup

    Thanks for the suggestions. I've installed the chipset drivers and done the Pitstop driver scan which said that everything is up to date.

    Last night it did it again, I've noticed that it doesn't totally crash if I give it enough time. I waited 5 whole minutes and it came back to life and started acting normally.

  2. #12
    VopThis is offline Senior Member (Canada)
    Did you have a look at 'Event Viewer'?


    Meanwhile,

    Download and install CCleaner from the following link:

    CCleaner - Standard

    During installation, uncheck the option to install the Yahoo toolbar.


    Click on Tools:
    • Select Uninstall >Save to text file (install)
    • Select Startup> Save to text file (startup)
    • Locate and open each saved file in the Documents FOLDER. Copy and paste their contents into your next post.

  3. #13
    omid is offline Full Member
    I've looked at the event viewer but there are so many different errors I don't know where to start. Should I post some up here?

    Here's the text file from Ccleaner:


    Yes HKCU:Run Sidebar C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    Yes HKCU:Run Skype "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
    No HKCU:Run Google Update "C:\Users\Omid\AppData\Local\Google\Update\GoogleU pdate.exe" /c
    Yes HKLM:Run avast5 "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    Yes HKLM:Run PC Pitstop PC Matic Reminder C:\Program Files (x86)\PCPitstop\PC Matic\Reminder-PCMatic.exe
    Yes HKLM:Run MSC "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    Yes HKLM:Run SynTPEnh %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    Yes HKLM:Run QuickSet C:\Program Files\Dell\QuickSet\QuickSet.exe
    No HKLM:Run Adobe ARM "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    No HKLM:Run Adobe Reader Speed Launcher "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    No HKLM:Run BDRegion C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
    No HKLM:Run BrMfcWnd C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
    No HKLM:Run ControlCenter3 C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
    No HKLM:Run DivXUpdate "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    No HKLM:Run GrooveMonitor "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    No HKLM:Run IndexSearch "C:\Program Files (x86)\ScanSoft\PaperPort\IndexSearch.exe"
    No HKLM:Run PaperPort PTD "C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe"
    No HKLM:Run PPort11reminder "C:\Program Files (x86)\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\ Ereg.ini"
    No HKLM:Run RemoteControl10 "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
    No HKLM:Run SSBkgdUpdate "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    No HKLM:Run StartCCC "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    No HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    No Startup Common Bluetooth.lnk C:\PROGRA~1\WIDCOMM\BLUETO~1\BTTray.exe
    Yes Startup User Dropbox.lnk C:\Users\Omid\AppData\Roaming\Dropbox\bin\Dropbox. exe

  4. #14
    VopThis is offline Senior Member (Canada)
    Yes HKLM:Run avast5 "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui

    Yes HKLM:Run MSC "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    The above tells me that you are inadvisably and simultaneously running two (2) real-time antivirus tools [avast and microsoft security essentials (MSE)] which is likely mainly responsible for many of your current issues (including the excessive/repetitive volume of event viewer 'error' messages).

    Uninstall one of those conflicting tools and report back.

  5. #15
    omid is offline Full Member
    Thanks. I've uninstalled Avast so we'll see what happens!

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