Something causing laptop to freeze up

  1. #1
    pellow40 is offline Newbie

    Something causing laptop to freeze up

    Hi, this is my first post here, but i have all but run out of ideas about what could be causing my laptop to randomly keep freezing?

    The lockups are totally random and the only way to continue is to restart via the power switch, it has no problem handling RAM, CPU or hard drive intensive tasks usually, and its is well cooled.

    I have tried new RAM and it keeps happening.

    I think it started happening around the time I changed my Seagate ST9500325AS 500GB 5400rpm SATA Hard drive for a Seagate ST9500420AS 500GB 7200rpm SATA one. Obviously I then assumed the drive was faulty so I had Seagate send me another, only to have the same problem. I assumed an incompatibility with my laptop and purchased a different brand hard drive, a Hitachi HTS725050A9A364 500GB 7200rpm SATA.

    Now the only thing I can think is that my laptop is incompatible with all 7200rpm hard drives, is this possible? Or does the problem lie in a different area? I don’t have the option of putting the original drive back in to test as I have sold it, so I will have to buy another 5400rpm on if that is the case.

    I have included my PC spec below.

    Sony VAIO VGN-FW51MF
    Operating System Windows 7 Home Premium 64-bit
    Platform Intel Centrino 2 Processor Technology
    Chipset Mobile Intel® PM45 Express Chipset

    Processor Name
    Intel® Core™2 Duo Processor P8700
    Processor Manufacturer Intel®
    Processor Speed (GHz) 2.53
    L2 Cache (MB) 3
    Frontside Bus (MHz) 1066
    Number of Cores 2
    Memory Size (GB) 8
    Memory Speed (MHz) 800
    Memory Type DDR2 SDRAM (2x4GB)
    Graphic Card Name ATI Mobility Radeon™ HD 4650 Graphics
    Total Graphics Memory Total available graphics memory of Approx. 2790MB* with dedicated GDDR3 Video Memory of 1GB

    And the various Hard drives I have tried are listed above

    Thanks in advance

    Pellow

  2. #2
    Digerati is offline Super Moderator
    and its is well cooled.
    Heat is the first thing I thought of. What are your temps? Unfortunately, notebooks are notoriously hard, if not impossible to keep clean of heat trapping dust and dirt.

    I have a hard time believing it would be the drive. It seems to me, if it was, you would not be able to boot. You say random, but is it? Does it some times run for hours with no problems?

  3. #3
    pellow40 is offline Newbie
    thanks for replying.

    It sometimes runs for days without freezing, but then again it can do it twice in an hour.

    I thought of heat as a possible cause too, but ive used a cooling pad pretty much from the day I got it.

  4. #4
    Digerati is offline Super Moderator
    Cooling pads are great and I recommend everyone use one, preferably one with an external power supply. But even with a pad, if there is dust build up or the internal fan or fans are not spinning at full speed, a pad will only delay overheating.

    If it some times runs for days, then I don't think it is a compatibility issue. Did this notebook come with 8Gb of RAM? Or did you add some? Have you tested your RAM? Have you scanned for malware?

  5. #5
    pellow40 is offline Newbie
    It came with 6GB originally (a 2GB and a 4GB) and I have since replaced the 2GB with a 4GB. I have tried running it with just 4GB, and when that continued to crash I replaced it with the other 4GB stick, which also continued to crash. I have tested the RAM using the windows 7 memory test utility, and I scan for malware a couple of times a week with spybot and ad-aware

  6. #6
    Digerati is offline Super Moderator
    I have tried running it with just 4GB, and when that continued to crash I replaced it with the other 4GB stick, which also continued to crash
    Well, that's pretty conclusive it is not the RAM.

    I still would not rule out heat, but it is looking like it may be something more ominous. It could be power related, or sadly, a failing motherboard. Any chance it is still under warranty?

  7. #7
    pellow40 is offline Newbie
    thanks, its only 10 months old so it should be. The problem I have is that I can't re-create the problem at will, and even if I could, I assume they will just blame it on the upgraded parts I have installed to put the liability back onto me, if you get me.

  8. #8
    Digerati is offline Super Moderator
    Then restore it to the default configuration and see if it happens again. And when it does, call them. You need to be on record this is happening.

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