Dell D9150 Screen Freeze then switch off

  1. #1
    Seftonblake is offline Newbie

    Dell D9150 Screen Freeze then switch off

    Hi

    Please forgive my limited IT knowledge and skills.

    2 days ago, my computer crashes when load/play an online game (I have played this online game for 4 years on this very machine). It first seems to jam up, followed by pixels smearing on screen and few seconds later my screen goes black and to an off position although I can still here my hard drive and fan ticking.

    I dont think the issue is with my screen, i think its either a Motherboard or Graphics Card overload or burn out.

    I have tried loads of things so far i.e. re-update drivers, run virus checkers but nothing helps, so i am sure its a hardware issue.

    Here is my spec

    Operating System
    MS Windows XP Home 32-bit SP3

    CPU
    Intel Pentium 4 630
    Cores 1
    Threads 2
    Name Intel Pentium 4 630
    Code Name Prescott
    Package Socket 775 LGA
    Technology 90nm
    Specification Intel(R) Pentium(R) 4 CPU 3.00GHz
    Family F
    Extended Family F
    Model 4
    Extended Model 4
    Stepping 3
    Revision N0
    Instructions MMX, SSE, SSE2, SSE3, EM64
    Bus Speed 199.5 MHz
    Rated Bus Speed 798.0 MHz
    Stock Core Speed 3000 MHz
    Stock Bus Speed 200 MHz

    Caches
    L1 Data Cache Size 16 KBytes
    L1 trace cache 12 Kuops
    L2 Unified Cache Size 2048 KBytes
    Core 0
    Core Speed 2793.1 MHz
    Multiplier x 14.0
    Bus Speed 199.5 MHz
    Rated Bus Speed 798.0 MHz
    Thread 1
    APIC ID 0
    Thread 2
    APIC ID 1

    RAM
    2.0GB Dual-Channel DDR2 @ 266MHz (4-4-4-12)

    Motherboard
    Dell Inc. 0YC523 (Microprocessor)
    Manufacturer Dell Inc.
    Model 0YC523
    Chipset Vendor Intel
    Chipset Model i945P
    Chipset Revision 00
    Southbridge Vendor Intel
    Southbridge Model 82801GB (ICH7/R)
    Southbridge Revision A1
    BIOS Brand Dell Inc.

    Graphics
    Monitor
    Name SyncMaster on NVIDIA GeForce 7800 GTX
    Current Resolution 1280x1024 pixels
    Work Resolution 1280x994 pixels
    State enabled, primary, output devices support
    Monitor Width 1280
    Monitor Height 1024
    Monitor BPP 32 bits per pixel
    Monitor Frequency 60 Hz
    Device \\.\DISPLAY1\Monitor0

    GeForce 7800 GTX
    GPU G70
    Device ID 10DE-0091
    Revision A2
    Subvendor nVidia (10DE)
    Technology 110 nm
    Die Size 334 nmІ
    Transistors 302 M
    Release Date 2005
    DirectX Support 9.0c
    DirectX Shader Model 3.0
    OpenGL Support 2.0
    Bus Interface PCI Express x16
    Temperature 54 °C (running at present)
    SLI Disabled
    GPU Clock 430 MHz
    Memory Clock 1200 MHz
    Driver nv4_disp.dll (6.14.11.6371)
    ForceWare version 163.71
    BIOS Version 5.70.02.11.15
    ROPs 16
    Shaders Vertex 24/Pixel 24
    Memory Type GDDR3
    Memory 256 MB
    Bus Width 256 Bit
    Pixel Fillrate 6.9 GPixels/s
    Texture Fillrate 6.9 GTexels/s
    Bandwidth 76.8 GB/s

    Hard Drives
    244GB Maxtor Maxtor 7L250S0 (IDE) 42 °C

    Optical Drives
    HL-DT-ST DVD+-RW GWA4164B
    SONY CD-RW CRX320EE
    Audio
    SigmaTel High Definition Audio CODEC

    I cut and pasted this info from my Piriform Specci program.


    Any advice would be greatfully recieved, but please put in the most simplest of ways if you want me to perform tasks on my computer

    Thanks in advance for your help

  2. #2
    Seftonblake is offline Newbie
    Hi again

    I have done a few more things since last night

    Here are my Speedfan test results:

    GPU 54c (little fire logo)
    HD0 41c (little green tick logo)
    Core 54c (little fire logo)
    Ambient 0c (little blue arrow, pointing down logo)
    CPU 46c (little green tick logo)
    Local 46c (little green tick logo)
    Remote2 -64c (little blue arrow, pointing down logo)


    I downloaded a graphics card stress tester (from FurMark) and here are the results:

    FPS: min=11 - max= 1053 - avg=90 (and dropping) - Cur = 12
    Stability Test - Frames=20,000+ - Time+5 mins+
    Cloaks Core 430MHz - Memory 1200Mhz - Temp=min-60c max 80c

    After 5 mins graphics smear followed by freeze, then black screen (machine still ticking, but monitor switched off/stand by (same issue).

    After i run the program to crash, I dusted inside unit and took graphics card out and cleaned also. My standing graphics Card temperture is low 50's now i have cleaned unit and card.

    Run the graphics program again on full, lasted maybe 5 seconds b4 again, graphics smear, system lock and followed by shut off.

    Did manage to bring up a blue screen message with the following:

    The problem seems to be caused by the following file: nv4_disp. I have found that nv4_disp.dll is my latest driver on my graphics card (dunno if this help to give resolution) .

    One little thing i have noticed is that my Word.doc (micrsoft setting) all changed when i open. The little graphic in corner not coloured and all fixed colours and fonts changed (not my settings, the Microsoft templates).

    Any advice or help will be greatfully recieved.

    Thanks

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