okay, let me start by saying that my computer expertise is EXTREMELY limited, (we're talking turn on turn off). A few weeks ago I tried to turn on my desktop and when I logged on it would start to do so and then log me back off. I had someone look at it and we were able to get it logged on. Now whenever I click on a link that opens a new window the computer freezes up. The only thing I can do is open the task manager and end task. Then I start over. The same thing happens when I enter anything into the address bar. I dont have the money to have someone look at it and charge me an arm and a leg but I need this fixed. Any advice would be incredibly helpful.

I have a HP Pavillion a1102n. Any other info you need you will have to walk me along to find it, cause as I said, I am NOT a compter person.

Thank you

Kari

What steps did you and someone do to fix the booting up problem?

Hi harger6

Could you tell us what OS you are using?
Could you also right click my computer and select manage.
Click on the + beside Event Viewer.
Now select System
Are there any red errors around the time the computer freezes up
If so double click on the error. In the box that opens up could you select all the text in that box.
Now copy and paste it here.
There is also usually a blue link to Microsoft. If you click on that link you sometimes get
more information on the error and a possible solution.
If so give that solution a try.

Jim