Ok, for whatever reason, my computer stopped recognizing my USB mouse. I had my friend use my mouse on his computer and it worked fine, but for whatever reason, it no longer works on my laptop. The USB drive is fine, because I was able to upload pictures from my digital camera with it, but for whatever reason, my mouse wont work. Any ideas?

Thanks guys

A mouse is a cheap item to buy - I would suggest purchasing a new one if your friends works in your USB ports.

Let us know,

kind regards,

My friend's mouse wouldn't work in my USB port either. My mouse worked on his computer though. I bought a new mouse and still no luck. I'm also getting the follow error from my fingerprint reader when I start my laptop: "biometrics reader. fingerprint reader is not connected. please connect the reader to USB port". like i said, all of my USB ports work when I upload pictures, but for some reason, they won't work when I try plugging my mouse in.

You may like to go here and download USBDeview.exe.

Description
USBDeview is a small utility that lists all USB devices that currently connected to your computer, as well as all USB devices that you previously used.
For each USB device, exteneded information is displayed: Device name/description, device type, serial number (for mass storage devices), the date/time that device was added, VendorID, ProductID, and more...
USBDeview also allows you to uninstall USB devices that you previously used, and disconnect USB devices that are currently connected to your computer.
You can also use USBDeview on a remote computer, as long as you login to that computer with admin user

Re your query in quotes below :

I'm also getting the follow error from my fingerprint reader when I start my laptop: "biometrics reader. fingerprint reader is not connected. please connect the reader to USB port". like i said, all of my USB ports work when I upload pictures, but for some reason, they won't work when I try plugging my mouse in.

is your computer a Dell? Google.

When you post please follow this information so we know your system configuration.....thanks.

Let us know if that helped

kind regards,

Originally Posted by tallin

You may like to go here and download USBDeview.exe. Re your query in quotes below : is your computer a Dell? Google.

When you post please follow this information so we know your system configuration.....thanks.

Let us know if that helped

kind regards,

I downloaded USBDeview, but its not recognizing my mouse at any point in time. I tried my digital camera again and it still works.

Dell XPS M1530
Intel (R) Core (TM)2 Duo CPU T5850 @ 2.16GHz 2.17 GHz.
3.00 GB of Ram
Vista Home Premium 32 Bit

Suggest you right click on

• My Computer
• Properties
• Hardware
• Device Manager
• Mice and other pointing devices
• Expand the + sign
• Select your mouse installed
• Select Properties
• Trouble shoot through the tabs shown

Perhaps the driver has become corrupt.

If no joy doing the above, look here to see if any of the google suggestions help with your issue.

Post back with your results. Maybe another volunteer will suggest further tips to solve your problem if the above suggestions do not work for you.

kind regards,

Originally Posted by tallin

Suggest you right click on

• My Computer
• Properties
• Hardware
• Device Manager
• Mice and other pointing devices
• Expand the + sign
• Select your mouse installed
• Select Properties
• Trouble shoot through the tabs shown

Perhaps the driver has become corrupt.

If no joy doing the above, look here to see if any of the google suggestions help with your issue.

Post back with your results. Maybe another volunteer will suggest further tips to solve your problem if the above suggestions do not work for you.

kind regards,

Still no luck. It won't recognize either mouse.

In the device manager, I'm getting errors for the following USB Controllers.......

Intel (R) ICH8 Family USB Universal Hose Controller - 2830
Intel (R) ICH8 Family USB Universal Hose Controller - 2831
Intel (R) ICH8 Family USB Universal Hose Controller - 2832
Intel (R) ICH8 Family USB Universal Hose Controller - 2834
Intel (R) ICH8 Family USB Universal Hose Controller - 2835

As you are getting so many errors, please follow the step by step in my last post if you see yellow or red warning signs in your device manager. You would need to reinstall the drivers for each and every USB port with warning signs.

Read and follow Microsoft step 2 may help you to solve your situation.

I would not advise you to ever follow Step 3 in the Microsoft link, always go to your manufacturers website to install drivers for your OS.

kind regards,

Originally Posted by tallin

As you are getting so many errors, please follow the step by step in my last post if you see yellow or red warning signs in your device manager. You would need to reinstall the drivers for each and every USB port with warning signs.

Read and follow Microsoft step 2 may help you to solve your situation.

I would not advise you to ever follow Step 3 in the Microsoft link, always go to your manufacturers website to install drivers for your OS.

kind regards,

Step 2 worked and fixed everything. Thank you so much bro

Excellent, thank you for posting back with your success.

A Happy Festive Season to you.

kind regards,