Hi, can could u pleae help with the following! os xp sp3, did not realise i lost my printer so for how long not sure, have tried re-installing printer but when it comes to installing the driver the spooler turns its self off, i can see this happening from control panel/admin tools/services/print spooler. its set to auto even when running when clicked on start/printerfaxes it turns off, manuall restart runs double click add printer it turns off straight away.trying to install epson r300 thanks for your time

One Google search suggests the following:

First try to remove all the files from c:\wtsrv\system32\spool\printers\*.shd

Also it is not advisable to post to multiple forums without advising that you have done so.

We have no idea what they might suggest and you might try and or vice versa.

http://forums.techguy.org/hardware/8...or-1067-a.html

sorry new, trying to find a solution, yes checked and done

No problem. Just makes things easier for everyone that we know as much as possible.

After reboot is there any difference?

No did this the other day after following the advice on other peoples threads.

Event Viewer
--------------------------------------------------
Check your Event Viewer via Administrative Tools.

Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

How to view and manage event logs in Event Viewer in Windows XP

Basic information on Event Viewer errors can be found here: EventID.Net

yes located.system event viewer (service control manager) event.7061. clicked and says print spooler service terminated unexpectedly,restart service. clicked help and support and this will not open
Event viewer application, faulting application spoolsv.exe. which i have tried locating and cannot

Everything I am finding relates to Windows 2000

http://support.microsoft.com/kb/890642

http://support.microsoft.com/kb/324183

"Service: "Print Spooler" - As per Microsoft, this problem may occur if a print job that contains an older version 3 DEVMODE structure that does not contain ICM information is submitted. When the spooler tries to reference this data, it causes the access violation. A post SP3 hotfix is available. (2000)"

You might try uninstalling the printer and software again and use a driver cleaner and reboot prior to trying a new install.

Here is one free cleaner that might work:

http://www.download3k.com/System-Uti...fessional.html

"The program is for ATI, nVidia, Creative, Realtek, SIS, 3Dfx, S3 and more drivers."

yes did look at your link, this seems very odd indicating an error known to w2000 when mine is xp,how can that be. did a driver clean up not with your link as that software was not free!and to no avail. indicates cannot locate rpc, this how ever is also set to auto, restart print spooler again turns off as soon as printer driver is trying to be installed. out for most of day so will respond asap.

Back online if there is any help out their. bit strange i use avg free and have done many scans recently and found only warnings, tried to do several online scans last night and all failed to initialise.