I'd like to get a detailed report of all your machines (recognized) hardware;

Download, install, and run Everest Home Edition on this machine. (Clean FreeWare) Once it's finished loading and running, click on the Report Wizard in the Menu Bar. Save all hardware related pages (the default) to a TEXT file in a location of your choice. (It will default the location to C:\Program Files\Lavalys\EVEREST Home Edition\Reports, unless you redirect it.)

Compress (zip) the Everest Report text file and attach that zipped text document to your next posting. (When posting, click on Advanced, and just below the posting box you'll see "Additional Options", and within that, "Attach Files". Click on "Manage Attachments" and follow the prompts. Browse to the file and choose UPLOAD.)

Here you go. Hope this is right.

Forget about the RAM it's not that, it's a hardware problem. PC world said they will replace all the possible pieces in order of likely-ness after the motherboard.

RAM is hardware. Why do you say it is not RAM?

I say let PCWorld do their thing!

I ment the amount of RAM was not the problem. Not the actual RAM being faulty itself which may be the problem.

Okay. Well, let's hope PCW helps you out. Keep us posted.