Hi, we have this Inspiron Dell laptop, a couple of months old, and it's started to turn itself back on after shut down. it does it most times and can take a few seconds to a few minutes to come back on.

Dell are closed at weekends. i wonder if there are any checks people might kow about which we could try in the meantime?

we have had a few other problems related to one user but i'm not sure if they're relevant here. we sometimes get a website come up which we didn't select and the machine basically freezes so we reboot in that case.

thanks to anyone who can help in the above problem

james

Check the BIOS for any Power Scheme or "Wake On" options.

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Hi there!
I think I found the solution on another forum. Just forwarding the answer... :



I have phoned Dell Customer Support, which used that thing which allows them to take control of your computer and they showed me how to solve the issues. If you have Windows 7 follow these steps:



1. Left Click on the power icon at the bottom right of your start bar

2. Click on "More Power Options" (or just search for "power options" on your start bar)

3. Click on "Change plan settings" on either Balanced or Power Saver (depending on which one you use)

4. Click on "Change advanced power settings"

5. Once your Power options panel opens, scroll down and select "Sleep"

6. Click on "Allow Wake Timers" and then click on "Enable" and scroll down to select it as "Disable"

7. and now you're done!

I will update this post again if it turns out that this is not the solution and my laptop continues to switch itself on without me telling it to.