Hi!!!
I have a Toshiba Satellite 1805-S254 Notebook. I had previously had a Toshiba DVD-ROM Drive in that system. For around 5 to 6 years, that drive worked fine. Then a problem occured with that drive. It could read CD-R, but could not read DVD-R and CD-RW. I then got that drive replaced. Few months back I installed "Mat****a UJDA750 DVD/CD-RW Drive" on my system. It was working all fine untill few days back. Now again it is facing the same kind of problem. It is able to read CD-R, but it will not read DVD-R as well as CD-RW. However this time there is no error message displayed. When I insert a DVD-R or CD-RW the drive tries to read it, but in vain. The DVD-ROM drive light blinks for a while (around 1 min). Usually it does not take that much time to read a disk. When i click on my DVD/CD-RW Drive it shows nothing, just as if an empty disk has been inserted. So, what shall i do now so that i get back my DVD-Rom drive working in good condition? I am submitting here my system's Hardware scan report. Also I am giving the details of my BIOS.


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OS Information:
PropertyValue
OS Name Microsoft Windows XP Professional|C:\WINNT|\Device\Harddisk0\Partition1
Service Pack 2
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINNT


Processor:
PropertyValue
Current Clock Speed 995
Description x86 Family 6 Model 8 Stepping 10
Manufacturer GenuineIntel
Name Intel Pentium III processor


Memory (RAM):
PropertyValue
Bank Label CSA 0 & 1
Capacity 268435456

Bank Label CSA 2 & 3
Capacity 268435456

Total Memory Deteced in Hardware: ~512 MB
Memory Reported to Operating System: 495MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model Hitachi HTS541680J9AT00
Media Type Fixed hard disk media
Size 80023749120 (~75 GB)
Number of Partitions 3


Installed Printers:
PropertyValue

Motherboard:
PropertyValue
Manufacturer TOSHIBA
Model
Name Base Board
Part Number
Product Portable PC
Serial Number 0000000000
Version Version A0


BIOS:
PropertyValue
Manufacturer TOSHIBA
Name Default System BIOS
Release Date 20010913******.******+***
Version Satellite1800 v1.10 TOSHIBA


Monitor:
PropertyValue
Description Generic Television
Name Generic Television
Screen Height 768
Screen Width 1024


Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
PropertyValue
Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
PropertyValue
Manufacturer Acer Laboratories Inc.
Description ALi Audio Accelerator WDM Driver
Device ID PCI\VEN_10B9&DEV_5451&SUBSYS_00011179&REV_01\3&61A AA01&0&30


Video Card:
PropertyValue
Adapter Compatibility Trident
Adapter RAM 16777216
Description Trident Video Accelerator CyberBlade XP Ai1 v5.9030-008A.22ICDNP
Installed Display Drivers tridxp.dll
Driver Version 5.00.2195.0131
Driver Date 9/26/2001 2:05:14 PM
Video Mode Description 1024 x 768 x 4294967296 colors


DirectX Installation:
PropertyValue


Modem:
PropertyValue
Model TOSHIBA Software Modem AMR
Name TOSHIBA Software Modem AMR


Network Adapters:
PropertyValue
Description Intel 8255x-based Integrated Fast Ethernet

External Ports:
PropertyValue
External Reference Designator PARALLEL PORT
External Reference Designator EXTERNAL MONITOR PORT
External Reference Designator SERIAL PORT
External Reference Designator MODEM JACK
External Reference Designator LAN JACK
External Reference Designator PS/2 MOUSE/KEYBOARD PORT
External Reference Designator INFRARED PORT
External Reference Designator UNIVERSAL SERIAL BUS PORT
External Reference Designator UNIVERSAL SERIAL BUS PORT
External Reference Designator HEADPHONE JACK
External Reference Designator MICROPHONE JACK
External Reference Designator VIDEO OUT
External Reference Designator DC IN 15V
External Reference Designator BATTERY PACK

Expansion Slots:
PropertyValue
Slot Designation Other0
Slot Designation Other1
Slot Designation PC Card(PCMCIA)0
Slot Designation PC Card(PCMCIA)1
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My BIOS Settings are as follows.

ACPI BIOS VERSION 1.10


PERIPHERAL

POINTING DEVICES - Auto Selected/Simultaneous
EXT KEYBOARD "Fn" - Disable/Enable
USB LEGACY EMULATION - Enable/Disable
PARALLEL PORT MODE - ECP/Std. Bi-Direct
HARD DISK MODE - Enhanced IDE (Normal)/ Standard IDE

/the selected values are "auto selected, disable, enable, ecp, enhanced ide (normal)" respectively. the other values are other options and not selected./



CONFIGURATION

Device Configuration - Setup by OS/All Devices

/the selected value is "Setup by OS"."All Devices" is the other option that is not selected./



I/O PORTS

Serial - COM1(3F8H/IRQ4)
COM2(2F8H/IRQ3)
COM3(3E8H/IRQ4)
COM3(3E8H/IRQ5)
COM3(3E8H/IRQ7)
COM4(2E8H/IRQ3)
COM4(2E8H/IRQ5)
COM4(2E8H/IRQ7)
Not Used

Parallel - LPT1(378H/IRQ7/CH1)
LPT2(278H/IRQ5/CH1)
LPT3(3BCH/IRQ7/CH1)
Not Used

Under Parallel I/O Port there is "DMA". It has got two options "Channel 1/ Channel 3". Channel 1 IS selected.


/the selected value is COM1(3F8H/IRQ4) for Serial I/O Port and "LPT1(378H/IRQ7/CH1)" for Parallel I/O Port. The other options are not selected./

DRIVES I/O

HDD - Primary IDE(1F0H/IRQ14)
CDROM - Secondary IDE(170H/IRQ15)

/These values cannot be changed/

Is DMA enabled in Windows for the CD/DVD drive? Not sure which is best really, many have good results on & off... From my experiences.

Have you tried cleaning it with a DVD drive cleaner (DVD similar, but not identical to CD lense cleaner CD)?

Was the drive new? Was it evident to you that it was new? Did you install this?

Not sure what software would cause this kind of disfunction, so I ask the above for this reason.

Also you stated that DMA 1 is selected, I've always used 3, that's DMA channel for your printer port.

I'll try to follow up on it if I am still on when you reply.

:edit: Also does it read normal (uncopied) audio/video CD/DVD's ? :edit:

That's my thought, hope it helps,
Stomp

i don't know if DMA is enabled for my CD/DVD drive. my BIOS does not allow me to change the BIOS settings of DRIVES I/O. I have already posted my BIOS info. For details please check that.

I have not used any DVD drive cleaner. Because someone told me that if your drive is able to read CD but not DVD and CD-RW, then there is no need to use DVD cleaner. Because it is already able to read CD.

I have not installed the DVD. It was installed by a technician. I remember how he installed that drive. It was installed before me. He just opened the laptop casing and plugged in the DVD drive. That's all he did. There was no need to change any BIOS setting. When Windows was started the driver was automatically installed. And I was able to use the drive. I used the drive for probably 2 months. After that suddenly now this problem occured.

However as u said I changed DMA to channel 3 in Parallel Port.

And hey...... what i see.... now my drive is working..... thanks a lot friend.... your information has solved my problem...