many blue screens!please help...

  1. #11
    bubugu is offline Newbie

    Re: many blue screens!please help...



  2. #12
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Did you update the BIOS?

    Did you run Check Disk?

  3. #13
    bubugu is offline Newbie
    yes i run check disk a few times...

    ok i decided to format my computer and reinstall everything.
    1) what's the best way to format? through the DOS windows boot installation? or maybe through the "write zeroes" option in Western Digital Data Lifeguard Diagnostics?
    2) what's the proper order of these installations on a new computer?:
    winamp
    haali media splitter codec
    samsung 206bw driver
    ffdshow codec
    logitech keyboard driver
    asus 2014l1t driver
    nvidia 8600gts driver
    emule
    utorrent
    asus pc probe
    icq
    eset nod32
    winrar
    soundblaster x-fi driver
    amd 4800+ driver
    amd dual-core optimizer
    daemon tools
    asus m2n-e chipset driver
    3) do you think i need to update my BIOS? i have M2N-E mb with revision 1001 BIOS.

  4. #14
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    A Clean Install of XP will format during the install.

    If you want to wipe the drive first then use the WD Tool.

    After install load SP2 first if it is not on your CD.

    Then your motherboard drivers then your graphics drivers.

    That is the important stuff. The rest is up to you. Doesn't really matter.

    I would not install any codecs unless you know specifically that you need them for a specific purpose.

    If you continue to have Memory issues I would update your BIOS as they do address Memory issues.

  5. #15
    bubugu is offline Newbie
    what does it mean "wipe"? is it better than just formatting?
    if i update my bios and then format the hard disk, does the bios stays at the same revision?

  6. #16
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    The BIOS is stored on a motherboard chip.

    Changing hard drives and or operating systems will not affect it.

    Wipe means writing zeros to the disk.

    Formatting will just say to the system: 1) the drive is empty: open to be written to. 2) write in this format: NTFS (in XP).

    Setup will then just overwrite the old data.

    Wiping will also remove the current Boot Sector which formatting will not.

    However reinstalling the same OS (XP) will just recreate the same Boot Sector.

    The only advantage to removing the Boot Sector is in the rare case of a Boot Sector virus.

    If you have the time go ahead and wipe it is what I'd suggest. But it is not necessary.

  7. #17
    bubugu is offline Newbie
    should i update the bios through "asus update" program or "ez flash"?

  8. #18
    bubugu is offline Newbie
    ok i've searched a little about my comp problem and i found this website:
    http://www.vladd44.com/other/irq_error.php

    according to what they say there the problem is caused by drivers which has the same IRQ numbers...and i do have that problem when i enter the Device Manager.
    do you think it might fix the problem?

  9. #19
    Dan Penny is offline Techie7 Staff
    "should i update the bios through "asus update" program or "ez flash"?"

    See my post #4. However, the means towards updating is your choice.


    "according to what they say there the problem is caused by drivers which has the same IRQ numbers...and i do have that problem when i enter the Device Manager.
    do you think it might fix the problem?
    "

    From my post #2'
    "Based upon your listed reports, you probably have a memory problem, or possibly an incorrect/corrupted driver."

    If your memory has been fully tested and considered error free, and if you've updated you bios to what I recommended in my post #4, drivers are the next step.

    If you have some "new" Blue Screen logs, please post them.

  10. #20
    bubugu is offline Newbie
    1) my current bios revision is 1001...should i update it to revision 1202?

    2) "drivers are the next step" - but i already have the latest graphic, sound and chipset drivers....


    new blue screens:


    Use !analyze -v to get detailed debugging information.

    BugCheck 1000000A, {f19ffff0, 2, 0, 805238e0}



    Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+188 )

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: f19ffff0, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 805238e0, address which referenced memory

    Debugging Details:
    ------------------




    READ_ADDRESS: f19ffff0

    CURRENT_IRQL: 2

    FAULTING_IP:
    nt!MiDeletePte+198
    805238e0 8b420c mov eax,dword ptr [edx+0Ch]

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: iexplore.exe

    LAST_CONTROL_TRANSFER: from 80523d5e to 805238e0

    STACK_TEXT:
    b1c585a8 80523d5e c0012490 02492000 00000000 nt!MiDeletePte+0x198
    b1c58670 8051a434 00000010 024b7fff 00000000 nt!MiDeleteVirtualAddresses+0x164
    b1c5868c 805b21b0 02490000 024b7fff b1c58744 nt!MiDeleteFreeVm+0x20
    b1c5872c 8054137c ffffffff b1c5880c b1c58818 nt!NtFreeVirtualMemory+0x42e
    b1c5872c 80500389 ffffffff b1c5880c b1c58818 nt!KiFastCallEntry+0xfc
    b1c587b4 bf809e43 ffffffff b1c5880c b1c58818 nt!ZwFreeVirtualMemory+0x11
    b1c58810 bf809eae 00000000 00000000 b1c58834 win32k!SURFACE::bDeleteSurface+0x188
    b1c58820 bf80fa34 00000000 00000000 e2e2ee18 win32k!SURFREF::bDeleteSurface+0x12
    b1c58834 bf80fb0d 54051731 0012dfb4 b1c58854 win32k!bDeleteSurface+0x20
    b1c58848 8054137c 54051731 0012dfc8 7c90eb94 win32k!NtGdiDeleteObjectApp+0x74
    b1c58848 7c90eb94 54051731 0012dfc8 7c90eb94 nt!KiFastCallEntry+0xfc
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0012dfc8 00000000 00000000 00000000 00000000 0x7c90eb94


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    win32k!SURFACE::bDeleteSurface+188
    bf809e43 e964ffffff jmp win32k!SURFACE::bDeleteSurface+0x1a8 (bf809dac)

    SYMBOL_STACK_INDEX: 6

    SYMBOL_NAME: win32k!SURFACE::bDeleteSurface+188

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: win32k

    IMAGE_NAME: win32k.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 46d2c6a4

    FAILURE_BUCKET_ID: 0xA_win32k!SURFACE::bDeleteSurface+188

    BUCKET_ID: 0xA_win32k!SURFACE::bDeleteSurface+188

    Followup: MachineOwner
    ---------



    ----------------------------------------------------------------------------------------------------------------------


    Use !analyze -v to get detailed debugging information.

    BugCheck 4E, {99, 277a65, 7, 0}



    Probably caused by : memory_corruption ( nt!MiDeletePte+447 )

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    PFN_LIST_CORRUPT (4e)
    Typically caused by drivers passing bad memory descriptor lists (ie: calling
    MmUnlockPages twice with the same list, etc). If a kernel debugger is
    available get the stack trace.
    Arguments:
    Arg1: 00000099, A PTE or PFN is corrupt
    Arg2: 00277a65, page frame number
    Arg3: 00000007, current page state
    Arg4: 00000000, 0

    Debugging Details:
    ------------------




    BUGCHECK_STR: 0x4E_99

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    PROCESS_NAME: wmplayer.exe

    LAST_CONTROL_TRANSFER: from 80523b8f to 804f9f05

    STACK_TEXT:
    b219fb84 80523b8f 0000004e 00000099 00277a65 nt!KeBugCheckEx+0x1b
    b219fbc8 80523d5e c0035490 06a92000 00000000 nt!MiDeletePte+0x447
    b219fc90 8051a434 00000210 07311fff 00000000 nt!MiDeleteVirtualAddresses+0x164
    b219fcac 805b21b0 06a50000 07311fff b219fd64 nt!MiDeleteFreeVm+0x20
    b219fd4c 8054137c ffffffff 02c8eca0 02c8ecb8 nt!NtFreeVirtualMemory+0x42e
    b219fd4c 7c90eb94 ffffffff 02c8eca0 02c8ecb8 nt!KiFastCallEntry+0xfc
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    02c8ebe8 00000000 00000000 00000000 00000000 0x7c90eb94


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!MiDeletePte+447
    80523b8f 8b5008 mov edx,dword ptr [eax+8]

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!MiDeletePte+447

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 469f3fa8

    IMAGE_NAME: memory_corruption

    FAILURE_BUCKET_ID: 0x4E_99_nt!MiDeletePte+447

    BUCKET_ID: 0x4E_99_nt!MiDeletePte+447

    Followup: MachineOwner
    ---------

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