hi there another issue i have

have recently been put a problem with someones computer.

when turning off the pc the computer starts to shut down the hard drive turns off but the psu is still on and the screen still tells me that the computer is shutting down but it never does.

"the lights are on but no one is at home"

also when typing the computer will beep

any ideas the only thing i can come up with is the motherboard is faulty

please help

Hey Big Ste,

How long have you tried leaving the computer on before you "pull the plug"?
What do you mean "when typing the computer will beep"? Is it whenever you press any key? Is the sound coming from the computer itself or from the speakers?

How do you know that "the hard drive turns off"?

Please paste back:
- Operating System
- Service Pack
- Antivirus
- Amount of RAM
- CPU

Thanks!

In addition to Matts, questions, shut down problems most often are caused by hardware driver issues. Look in device manager and see if there are any yellow or red warning icons.

What happens if you boot into Safe Mode? Can you type without beeps? Can you shut down okay?

Keyboard beeping be something as simple as the keyboard connection is loose - however, it is more likely to be a driver issue, or malware. To make sure you system is free of malware, see Cleaning Out Malware.

sytem summary from everest

Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MACHINE
User Name stephen

Motherboard:
CPU Type Unknown, 1583 MHz (9.5 x 167) 2300+
Motherboard Name Asus A7S8X-MX (2 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 741GX
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award (11/02/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON 9600 PRO Family (Microsoft Corporation) (256 MB)
Video Adapter RADEON 9600 PRO SEC Family (Microsoft Corporation) (256 MB)
3D Accelerator ATI Radeon 9600 (RV350)
Monitor Plug and Play Monitor [NoDB] (MX77270P00192)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST320413A (20 GB, 5400 RPM, Ultra-ATA/100)
Disk Drive HDS728080PLAT20 (80 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive LG CD-RW CED-8083B (4x/4x/32x CD-RW)
Optical Drive PIONEER DVD-RW DVR-110D (DVD+R9:8x, DVD-R9:8x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-RAM:5x, DVD-ROM:16x, CD:40x/32x/40x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 19092 MB (6201 MB free)
D: (NTFS) 78528 MB (57466 MB free)
Total Size 95.3 GB (62.2 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter SiS 900 PCI Fast Ethernet Adapter (82.35.219.146)
Modem ESS ES56T-PI Data Fax Modem

Peripherals:
Printer HP Deskjet 5900 Series
Printer Send To OneNote 2007
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device HP Deskjet 5900 Series (DOT4USB)
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Printing Support


i have noticed the key board does fail at times so i shall replace it (while typing this it has beeped twice)