Hey everyone...

Having problems with my A3 printer, its done me alot of good service, and is too good to throw away just yet.

Problem is i accidentally inserted a incorrect cartridge in which i did receive some prints from very slowly until i had realised what i had done.

Anyway the printer constantly flashes a orange light and when i open the lid it directs the cartridge to the unhappy black ink symbol.

I have taken it to a local repairer to which i was told it can still print, i just have to perform a hard reset every time, he did say though there was a updated firmware which does over come the problem of hard resetting every time.

Does anyone know how to dig deep and see if there is a firmware version to overcome the problem, as i am certainly having difficulty finding something