I have a KDS monitor that is 6 years old. I think it is a CRT monitor. Last week the page on the monitor suddenly shrunk on both sides leaving a third of the monitor on both sides black. The top and the bottom of the page was also cut off. So the only way that I could turn off the computer was to push the buttom on the computer. About 2 days later it did it again and has continued to do so about everyday since then. Is it the monitor or a problem with the computer? Please help.

Can you get into Safe Mode?

I suppose I can. My computer works fine until the monitor goes haywire.

The point would be if your monitor works OK in Safe Mode we can probably suspect a driver problem.

If you have the same problem in Safe Mode then we would suspect a hardware problem.

Safe Mode is a diagnostic tool.

I tried running in Safe Mode and the monitor worked fine. But it doesn't do it all the time. That's why I was wondering if something was getting weak. Like I said it happens all of a sudden. But when I turn off the computer and turn it back on, it will work OK for the rest of the day. It happens whether I'm on the internet or not. So far it's only doing it once a day. But I would like to find out the cause before it completely craters out.

http://www.kdsusa.com/

It could be any number of things.

If it is sporadic after extended periods of being OK it could be a heat problem with the graphics card.

Have you ever cleaned the inside of your computer?

It could also be a driver problem.

Do you know what graphics card you are using?

Just as an aside a 6 year old piece of hardware is probably due to be replaced.

I clean the inside of my computer about every 6 months. The last time was about 2 months ago when I added more ram. I'm not sure but looking at the manual,I think the graphics card is a NVIDIA RIVA TNT@ Model 64/Model 64 Pro. It came with the computer and I know little about what's in it. You are probably right, I need a new computer but I would like to keep this one running as long as I can.

Hi country girl

Can you access another Monitor and connect it to this Computer just to see if is just the CRT Monitor ?

Cindy

I would not blame the entire computer.

The main suspects are the monitor itself or the graphics card. From what you mention it is embeded in the motherboard.

http://www.nvidia.com/object/riva_drivers.html

What is the make and model of the computer?

Here is all the info that I have on this computer.

Windows XP Home Edition Service Pack 2 (build 2600) MICRO-STAR INTERNATIONAL CO., LTD MS-6330
Enclosure Type: Desktop
Processor a Main Circuit Board b
900 megahertz AMD Athlon Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6330
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 07/01/2002
Drives Memory Modules c,d
30.01 Gigabytes Usable Hard Drive Capacity
18.89 Gigabytes Hard Drive Free Space

DVD-16X DVD-ROM BDV316C [CD-ROM drive]
TEAC CD-W58E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST330621A [Hard drive] (30.02 GB) -- drive 0, s/n 5EE0379A, rev 3.39, SMART Status: Healthy 640 Megabytes Installed Memory
Local Drive Volumes

c: (NTFS on drive 0) 30.01 GB 18.89 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
9/22/2007 11:28:54 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Brother MFC-210C USB Printer on USB001
Brother PC-FAX on USB001
PaperPort Color Printer Driver on BIPORT
PaperPort Mono Printer Driver on BIPORT

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation) [Display adapter]
KDS ions VS-7i [Monitor] (15.2"vis, s/n BAA17009364, April 2000)
Bus Adapters Multimedia
ALi PCI to USB Open Host Controller (3x)
VIA Rev 5 or later USB Universal Host Controller (2x) CMI8738/C3DX PCI Audio Device
Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Agere Systems PCI Soft Modem


RAS Async Adapter
IP Address: 72.251.3.105 / 32
Gateway: 72.251.3.105
Physical Address: 00:53:45:00:00:00
ALi PCI to USB Enhanced Host Controller
USB 2.0 Root Hub
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.488 Version 7.5.488
Realtime File Scanning On