video card/driver combination issues

  1. #1
    chazzz66 is offline Newbie

    video card/driver combination issues

    hi,i have recently purchased the game PREY and have not been able to play it due to this message that comes up "ERROR: The current video card / driver combination does not support the necessary features".this message also comes up on adobe photoshop when i try to paste an image on to another image.im sure i have the latest drivers for my video card and ive also downloaded the hotfix for my OS from microsoft but still no luck.i hope someone has some ideas at what my proglem could be.
    my OS is windows XP sp2
    3400+ 2.4ghz amd athlon 64
    2 gig ram
    7900gt/gto vid card
    could someone please help me out,i dont know much about computers and its very frustrating for me,many thanks


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    What Hotfix are you talking about?

    Is this the driver you have:

    http://www.nvidia.com/object/winxp_2k_93.71.html

    Driver Installation Hints


    "Download Accelerator" utilities should be disabled when downloading any drivers.


    Do not run virus protection software in the background while installing the drivers. This prevents the driver from configuring itself properly.


    Before installing new drivers make sure you uninstall all NVIDIA display drivers from the Windows Control Panel. Browse to the Start Menu > Windows Control Panel > Add/Remove Programs and search for "NVIDIA Windows Display Drivers" or "NVIDIA Display Drivers" and select remove.
    Also I see that that card had some defective series as seen here:

    http://www.hardforum.com/showthread....post1030131637

  3. #3
    chazzz66 is offline Newbie
    hi,thanks for reply
    this is the hotfix i downloaded:

    http://support.microsoft.com/kb/924867

    a friend said i should try it to see if it might fix the problem.
    the driver you suggested was not the one i was running.this was the driver i was using:

    http://www.nvidia.com/object/winxp_2k_91.47.html

    i disabled my anti virus and removed my display drivers then i downloaded and installed the driver you suggested then i restarted but still have the same error message when trying to launch the game.
    i dont know what this means:

    "Download Accelerator" utilities should be disabled when downloading any drivers.

    i dont think my video card is faulty as it runs all my other games very well and my video card is compatable with the game.is there anything else you could suggest,thanks.

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨

  5. #5
    chazzz66 is offline Newbie
    great thanks very much for the quick response and all your help.the first link you provided was a great help and after i uninstalled an asus display driver which i think was conflicting with the nvidia driver all is well again and the game plays well and seems to have solved the issue.thanks again

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Cool

    Thanks for the update and the thanks.

    Glad all is well. Let us know if we can help further in the future.

    PM me if you want this thread reopened.


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