Reported Memory Does Not Match The Installed Memory

  1. 19-07-2006  #1
    cArLoS_b
    cArLoS_b is offline Newbie

    Reported Memory Does Not Match The Installed Memory

    Recently I purchased 1GB DDR SDRAM for my computer as I have started to use a few design programs and i hoped it would solve my slow computer.
    When i placed the RAM in the computer the computer only recognises 256 of the 1Gb of RAM.
    Have I purchased the wrong type of memory or is this something else? any help would be great.

    Spec.
    Philips freeline MT2100
    Intel Pentium 4 540 (3.2GHz, 1MB, FSB800)

    Motherboard - (all info taken from CPU-Z)
    Model: SiS-661
    Chipset: SiS 661FX
    Southbridge: SiS 964
    Sensor: ITE IT8705
    BIOS
    Brand: Phoenix Technologies,LTD
    Version: 6.00 PG
    Date: 11/04/2004

    RAM Purchased -
    Samsung K4H280838E-TCCC
    (details on http://www.intel.com/technology/memo...20x16_r1.0.pdf )

  3. 19-07-2006  #2
    brain_damage
    brain_damage is offline D-A-L Team Member (UK)
    Hi and welcome to D-A-L

    how much RAM have you already got, how much RAM can your motherboard take?
  4. 19-07-2006  #3
    cArLoS_b
    cArLoS_b is offline Newbie
    Quote Originally Posted by brain_damage
    Hi and welcome to D-A-L

    how much RAM have you already got, how much RAM can your motherboard take?



    I have 2 slots, both "should" hold 1GB (2GB total). Currently I only have a 512 in one slot and the other is empty.

    Thanks!
  5. 19-07-2006  #4
    brain_damage
    brain_damage is offline D-A-L Team Member (UK)
    can you try the 1GB RAM stick in slot 1 on it's own and see what that does
  6. 19-07-2006  #5
    cArLoS_b
    cArLoS_b is offline Newbie
    Quote Originally Posted by brain_damage
    can you try the 1GB RAM stick in slot 1 on it's own and see what that does
    Thanks for the quick reply.
    It still regognises it as 256.
  7. 19-07-2006  #6
    brain_damage
    brain_damage is offline D-A-L Team Member (UK)
    have you another machine you can try it on, where did you buy it from a local shop?
  8. 19-07-2006  #7
    cArLoS_b
    cArLoS_b is offline Newbie
    Quote Originally Posted by brain_damage
    have you another machine you can try it on, where did you buy it from a local shop?
    unfortunately I don't have another machine to try it on.
    Got the RAM on ebay, seller had good history so thought it would be okay?
  9. 19-07-2006  #8
    brain_damage
    brain_damage is offline D-A-L Team Member (UK)
    has the RAM got any writing on it, any chance of contacting the seller to query the problem?
  10. 19-07-2006  #9
    cArLoS_b
    cArLoS_b is offline Newbie
    Quote Originally Posted by brain_damage
    has the RAM got any writing on it, any chance of contacting the seller to query the problem?

    I have tried contacting the seller but no reply yet!
    The writing - Samsung 530 K4H280838E-TCCC ZKA154BJ-KOREA
    appreciating the help brain_damage!
  11. 19-07-2006  #10
    brain_damage
    brain_damage is offline D-A-L Team Member (UK)
    does the RAM have a sticker on it, or any where does it say 1GB?
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