Pls Help!! Computer Reboots

  1. #1
    mann81 is offline Newbie

    Pls Help!! Computer Reboots

    Everytime I do a heavy task on my computer it reboots..like playing games(which I left playing long time back because of this problem),today while ripping audio tracks by Media player 10 it rebooted as CPU usage reached 100%.......After it rboots error messge comes to report to Microsoft and they sent a reply saying there's aproblem either with CPU or RAM or Mother Board or Power supply. I got a brand new Power supply few days back as old one got out..but the problem still persists..don't know why?
    As specified by you in other mails i Did a hardware scan results are as under:

    OS Information:
    Property Value
    OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
    Service Pack 2.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    Property Value
    Current Clock Speed 2392
    Description x86 Family 15 Model 3 Stepping 3
    Manufacturer GenuineIntel
    Name Intel(R) Pentium(R) 4 CPU 2.40GHz


    Memory (RAM):
    Property Value
    Bank Label RAS 2 & 3
    Capacity 268435456

    Total Memory Deteced in Hardware: ~256 MB
    Memory Reported to Operating System: 247MB

    Disk Drives:
    Property Value
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SAMSUNG SP0802N
    Media Type Fixed hard disk media
    Size 80056650240 (~75 GB)
    Number of Partitions 4


    Installed Printers:
    Property Value
    Name hp deskjet 3500 series
    Port Name USB001
    Default True
    Driver Name hp deskjet 3500 series


    Motherboard:
    Property Value
    Manufacturer
    Model
    Name Base Board
    Part Number
    Product P4I45Gx_PE,
    Serial Number 00000000
    Version 1.00


    BIOS:
    Property Value
    Manufacturer American Megatrends Inc.
    Name Version 1.00
    Release Date 20040331000000.000000+000
    Version AMIINT - 10


    Monitor:
    Property Value
    Description Plug and Play Monitor
    Name Plug and Play Monitor
    Screen Height 768
    Screen Width 1024


    Keyboard:
    Property Value
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    Property Value
    Manufacturer Microsoft
    Name PS/2 Compatible Mouse


    Sound Card:
    Property Value
    Manufacturer C-Media
    Description C-Media AC97 Audio Device
    Device ID PCI\VEN_8086&DEV_24C5&SUBSYS_434D1849&REV_02\3&13C 0B0C5&0&FD


    Video Card:
    Property Value
    Adapter Compatibility Intel Corporation
    Adapter RAM 67108864
    Description Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
    Installed Display Drivers ialmrnt5.dll
    Driver Version 6.13.10.3510
    Driver Date 4/15/2003 8:09:46 AM
    Video Mode Description 1024 x 768 x 4294967296 colors


    DirectX Installation:
    Property Value
    Version 6.03.01.0148


    Modem:
    Property Value
    Model SoftV92 Data Fax Modem
    Name SoftV92 Data Fax Modem


    Network Adapters:
    Property Value
    Description Realtek RTL8139/810x Family Fast Ethernet NIC
    Description RAS Async Adapter
    Description WAN Miniport (L2TP)
    Description WAN Miniport (PPTP)
    Description WAN Miniport (PPPOE)
    Description Direct Parallel
    Description WAN Miniport (IP)
    Description Packet Scheduler Miniport

    External Ports:
    Property Value
    External Reference Designator PS2 Keyboard
    External Reference Designator PS2 Mouse
    External Reference Designator COM Port
    External Reference Designator LPT Port
    External Reference Designator Rear USB 0
    External Reference Designator Rear USB 1
    External Reference Designator Rear USB 2
    External Reference Designator Rear USB 3
    External Reference Designator Front USB 4
    External Reference Designator Front USB 5
    External Reference Designator ETHERNET
    External Reference Designator LINE-OUT
    External Reference Designator LINE-IN
    External Reference Designator MICROPHONE
    External Reference Designator Game Port

    Expansion Slots:
    Property Value
    Slot Designation PCI1
    Slot Designation PCI2
    Slot Designation PCI3

    Pls help..
    The ideal temperature of CPU is 50 C don't know whether it's right or not.
    Thanks


  2. #2
    CaptainMazda is offline Dedicated Member
    The only advice I have would be to check through this thread:

    http://www.d-a-l.com/help/showthread.php?t=39419

    I know it's a lot of reading but you can see the steps I had to take and what finally solved my crash problems. Good luck.

  3. #3
    mann81 is offline Newbie
    Thanks Captain Mazda for a quick reply..was checking the post since morn.....thanks for advise too.gone thru the thread..it's a lot of info,going over my head was looking for few tests which i can run on my comp or otherwise have to give the comp for hardware diagnostics to a pro.
    If you know of a few simple tests to run to narrow down the prob will be grateful.
    Thanks

  4. #4
    Dan Penny is offline Techie7 Staff
    Since you've already replaced the power supply, this won't cost anything. Download and run MemTest86. This should help eliminate the memory as a possible cause of the problem.

    Use the downloaded file to create a bootdisk on one of your floppies. When complete, you won't see any files on the floppy, but they are there. Just boot the machine with this floppy and run it as long as you can afford to. If there are errors, run it on one memory "stick" at a time to narrow down the possibilities. (ie; Remove all but one stick.) You may have to set your bios boot device sequence to boot from the floppy drive first.

  5. #5
    mann81 is offline Newbie
    Thanks Dan Penny
    I will run the mem test86....
    Thanks

  6. #6
    mann81 is offline Newbie
    HI
    1 Quick Question...have u seen the motherboard configuration above..is it compatible with my processor,as this comp of mine is 2 years old and since day 1 its plagued with this same problem.I was in hostel during all this time and comp was at home so never got a chance to get it repaired
    Wheen i ran hardware test on PC WIZARD2006, it gives motherboard manufacturer as UNSPECIFIED.
    I don't know whether it's a source of trouble.
    Pls let me know
    Thanks

  7. #7
    Dan Penny is offline Techie7 Staff
    I haven't been able to find much yet on that motherboard other than it appears to be an Asrock.

    Download, install, and run Everest Home Edition on this machine. (Clean FreeWare)

    See if it reports any further info for the motherboard.

  8. #8
    mann81 is offline Newbie
    Field Value
    Computer
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name HELLO-5C69E77D4
    User Name Doctor

    Motherboard
    CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
    Motherboard Name ASRock P4i45GL
    Motherboard Chipset Intel Brookdale-G i845GL
    System Memory 247 MB (DDR SDRAM)

    BIOS Type AMI (03/31/04)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display
    Video Adapter Intel(R) 82845G/GL/GE/PE/GV Graphics Controller (64 MB)
    3D Accelerator Intel Extreme Graphics
    Monitor Samsung SyncMaster 713MB/763MB/MagicSyncMaster CD173D(P) [17" CRT] (HHAWC00666)

    Multimedia
    Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

    Storage
    IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Floppy Drive Floppy disk drive
    Disk Drive SAMSUNG SP0802N (80 GB, 7200 RPM, Ultra-ATA/133)
    Optical Drive SAMSUNG CD-R/RW SW-252F (52x/32x/52x CD-RW)
    Optical Drive SONY CD-RW CRX320EE (DVD:16x, CD:52x/32x/52x DVD-ROM/CD-RW)
    SMART Hard Disks Status OK

    Partitions
    C: (FAT32) 10681 MB (6114 MB free)
    D: (FAT32) 13118 MB (12846 MB free)
    E: (FAT32) 24995 MB (17881 MB free)
    F: (FAT32) 27504 MB (11703 MB free)
    Total Size 74.5 GB (47.4 GB free)

    Input
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network
    Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (192.168.1.2)
    Modem SoftV92 Data Fax Modem

    Peripherals
    Printer hp deskjet 3500 series
    USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
    USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]

  9. #9
    mann81 is offline Newbie
    HI Dan
    Thanks a lot for advise...I downloade Everest Home edition and ran it on my comp. it provided me with the following info about my comp.
    I have provided it in previous mail...pls have a look through it.
    Thanks

  10. #10
    mann81 is offline Newbie
    HI
    Did run Memtest but the response im getting is something like this.......http://www.d-a-l.com/help/showthread.php?t=43135.I posted it in the new thread.
    The comp boots to a DOS screen and then it shows that message..never gets the window's screen.Is it fine or im doing it wrong way
    Last edited by mann81; 28-06-2006 at 04:14 PM.

Closed Thread
Page 1 of 3 1 2 3 LastLast