View Poll Results: Is this a good bang for the buck

Voters
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  • Yes

    1 50.00%
  • No

    1 50.00%

Finally ordered Dell Inspiron 6400

  1. #1
    vxdesigns is offline Junior Member

    Cool Finally ordered Dell Inspiron 6400

    Hi guys n gals i am so happy that i have been visiting these awesome forums in most recent days. All the genuine help and comments i have received here have helped me decide what was best suited for me. I finally decided to purchase a Dell Inspiron 6400 with the following specs. Please tell me what you think of my buys, was it a good deal or a bad deal

    Intel CORE DUO T2300(1.66GHZ 2mb cache/667 MHz FSB)
    Windows Xp Home
    15.4 Inch Wide Screen XGA Display with TrueLife
    1GB DDR2 SDRAm at 533MHz, 2 Dimm
    80 GB 7200rpm Hard Drive
    8x Cd/DVD Burner with double-layer DVD+R write capability
    256 ATU Mobility Radeon X1400 HyperMemory
    80 WHr 9-cell Lithium Ion Primar Battery
    Integrated 10/100 Network Card and Modem
    Intel Pro/Wireless 3978 802.11a/g Mini card (54 Mbps)
    Dell Wireless 350 Bluetooth Internal (2.0 Enhanced Data Rate)
    Nylon Backpack Carrying Case
    90 Watt space AC adapter
    1 Year return tp depot service with 1 year yech support
    Integrated Sound Blaster Audigy Advanced HD Audio

    Configured Cost = $1529 + Tax = $1758.35
    Final Cost = $1,365 inc tax
    Savings = $393.35
    The time i spent to get this deal = Priceless

    So i ordered this on Monday May 29,2006 and the estimate delivery date is set to June 9,2006. Now i would appreciate any comments and suggestions regarding this. Also i would like to know is that is the estimate date by any chance accurate ? Or do they always delay it ? Thx in advance


  2. #2
    vxdesigns is offline Junior Member
    Thx for the replies guys n gals(sarcasm)
    I am quite disappointed in Dell atm as i have been checking the status for my order online since i ordered it. I didn't see any info regarding my order online for the first two days, but after speaking to a rep. about it, she got it going. So i checked my status everyday for uptil Friday and the order went into production that day and everything was going smooth, until i checked my order status on Saturday it gave me this message

    "Delivery date of your product might have been changed.
    This could have been prompted by the following circumstances:

    * Mismatch between billing and credit card information.
    * A system issue that interrupted the order entry flow

    If the above occurred as a result of mismatched billing information, you will be contacted directly by one of our representatives within the next 2-3 business days.
    If this does not happen, feel free to contact us at Ca_canadacs@dell.com or at 1(800)847-4096"

    First thing i did was call that number and to my surprise the offices are closed on weekends what a co-incidence eh ? So i have emailed the above mentioned department demanding an explanation as i had made sure on many occassions with different reps. and its cannot be a "Mismatch between billing and credit card information". I have also emailed the sales rep. i got this laptop from. It's Sunday evening and i havent heard from either of them and i am so pissed at the moment because of this. I mean if anything like this was supposed to happen why not on Friday or Thursday ? Why on a Saturday when their offices are closed ? It just is too much of a co-incidence much like planned wouldnt ya say ? I have lost 2 days because of this and i am very unhappy with how things are going now as i might have to wait a week or so longer to get my laptop which i desperately need !!! It's just not fair :'(

  3. #3
    CaptainMazda is offline Dedicated Member
    I voted "no". I'm not too sure about your video card and I've personally never been a fan of integrated peripherals. Dell won't give you much support anyways and I've heard nothing but bad things about their products and lack of service. I think you could've found a better deal somewhere else, especially if you had built it yourself. That was my mistake - not building my computer.

  4. #4
    vxdesigns is offline Junior Member
    It would have taken a lot of work and time, which i did not have.

    Apparently for some kind of internal mistake/error or shortage of product, they had to cancel almost 2000 inspiron orders and re-order them. I was never notified of this and wouldnt have known if it wasnt for me to keep on calling them each day and bugging them about the status. I have said to them a thing or two which they will remember for future references ( i submitted a feedback form to the headquarters regarding this issue and how the customers are unaware of this sort of delay) Now my delivery has been delayed to 13th June which is a Tuesday and 4 days after the first delivery date. Now i am even more pissed in Dell and kinda hate them for doing this. But oh well i am not the only one suffering or am i :'(

  5. #5
    DJNafey is offline UK site moderator
    Quote Originally Posted by CaptainMazda
    I voted "no". I'm not too sure about your video card and I've personally never been a fan of integrated peripherals. Dell won't give you much support anyways and I've heard nothing but bad things about their products and lack of service. I think you could've found a better deal somewhere else, especially if you had built it yourself. That was my mistake - not building my computer.
    I've got a lot of time for Dell in the UK. In my opinion, they offer a good balance of performance, price and reliability. Their technical support (for desktops and laptops) is in India and they'll try to fob you off with hours of troubleshooting if you're a novice user but, if you're an IT guy like me and you can tell them what part they need to replace as soon as you phone up, then they're very quick! Their on-site engineers give a good service if you do need a call-out. I've bought approximately 50 Dells over the last 3 years. I've just set up my own IT business and I rate Dells so much that I've become a reseller for them

    I was pricing up an Inspiron 6400 for a customer last night. In the UK, I think they're a great price for that much performance

    Incidentally, vxdesigns, in all of my orders over the last 3 years, I've found that delivery has always been on time or early. It sounds like you've had a rare occasion where there has been an unforeseen problem. That certainly doesn't happen a lot over here.

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