my DVD drive is not reading any DVDs or CDs. it is not a software problem to the best of my knowledge. i put in the disc and it spins for a few seconds but nothing happens. autoplay is on. when i go into my computer (i have XP pro) it shows as there is no disc in the drive. my cd drive is working porperly. thank you for your help!!!!

Is this a new problem? Were things working OK previously? Any new hardware and or software?

If this is a new problem try a System Restore to a point prior to the problem:

start > All Programs > Accessories > System Tools > System Restore


Also see if anything here helps:

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs


You could also Uninstall the drive via the Device Manager: Start/Run/ devmgmt.msc and then reboot. This will force XP to reinstall its' drivers.

this is a new problem, but i havent installed any hardware/software since it has started (1 week ago?) i have uninstalled the drivers and got the latest ones. that did not work so i tried to roll them back, but there was no previous driver. i will look at the link you posted, and if all else fails i'll try the system restore.

thanks for your help.