Hi,

I've been experiencing freezing problems on my cpu for the past couple of weeks. It happens at any time and just completely locks up the system. I believe the problem is something to do with the RAM and/or temperatures in the cpu however I'm not much of an expert so don't really know!

I've just upgraded my RAM to 256MB (however it only says that it has 448MB in system in control panel). Since upgrading the RAM the freezing has become less frequent but still happens, does anyone have any ideas as to why? I've pasted my hardware info below.

Thanks in advance

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OS Information:
PropertyValue
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
Service Pack 0.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 1991
Description x86 Family 15 Model 2 Stepping 4
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 2.00GHz


Memory (RAM):
PropertyValue
Bank Label RAS 11 & 4
Capacity 268435456

Bank Label RAS 10 & 6
Capacity 268435456

Total Memory Deteced in Hardware: ~512 MB
Memory Reported to Operating System: 447MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model ST340810A
Media Type Fixed hard disk media
Size 40015987200 (~37 GB)
Number of Partitions 1


Installed Printers:
PropertyValue
Name hp deskjet 5550 series (2)
Port Name USB001
Default True
Driver Name hp deskjet 5550 series

Name hp deskjet 5550 series
Port Name USB001
Default False
Driver Name hp deskjet 5550 series

Name CAPTURE FAX BVRP
Port Name C:\WINDOWS\Capture
Default False
Driver Name CAPTURE FAX BVRP


Motherboard:
PropertyValue
Manufacturer NEC COMPUTERS INTERNATIONAL
Model
Name Base Board
Part Number
Product SiS650
Serial Number
Version 1.0


BIOS:
PropertyValue
Manufacturer American Megatrends Inc.
Name Default System BIOS
Release Date 20020314******.******+***
Version AMIINT - 10


Monitor:
PropertyValue
Description Dell E551a
Name Dell E551a
Screen Height 768
Screen Width 1024


Keyboard:
PropertyValue
Description USB Human Interface Device


Pointing Device:
PropertyValue
Manufacturer Logitech
Name Logitech-compatible Mouse PS/2


Sound Card:
PropertyValue
Manufacturer SigmaTel
Description SiS AC'97 Audio Controller - SigmaTel Codec
Device ID PCI\VEN_1039&DEV_7012&SUBSYS_20071631&REV_A0\3&61A AA01&0&17


Video Card:
PropertyValue
Adapter Compatibility SiS
Adapter RAM 67108864
Description SiS 650
Installed Display Drivers sisgrv.dll
Driver Version 6.13.10.2050
Driver Date 13/12/2001 17:52:48
Video Mode Description 1024 x 768 x 4294967296 colors


DirectX Installation:
PropertyValue
Version 6.03.01.0146


Modem:
PropertyValue
Model Aztech CNR V.92 Modem
Name Aztech CNR V.92 Modem


Network Adapters:
PropertyValue
Description Realtek RTL8139/810X Family Fast Ethernet NIC - Packet Scheduler Miniport
Description RAS Async Adapter
Description Packet Scheduler Miniport
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description WAN Miniport (IP)
Description Packet Scheduler Miniport
Description 1394 Net Adapter
Description Realtek RTL8139/810X Family Fast Ethernet NIC - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Microsoft TV/Video Connection

External Ports:
PropertyValue
External Reference Designator Serial Port A
External Reference Designator Serial Port B
External Reference Designator Parallel Port
External Reference Designator Keyboard
External Reference Designator PS/2 Mouse
External Reference Designator Floppy
External Reference Designator IDE-1
External Reference Designator IDE-2
External Reference Designator USB
External Reference Designator USB

Expansion Slots:
PropertyValue
Slot Designation PCI1
Slot Designation PCI2
Slot Designation PCI3
Slot Designation AGP
Slot Designation CNR
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Your RAM count is 512 - 64 = 448

The 64 is being used by your on-board video chip.

Could be that the original stick of RAM was going bad. You can try this RAM test: http://www.memtest86.com/

As to heat you can try running with the case open. Check all the fans. Clean any dust.

Also you do not even have SP1 let alone SP2.

You should go to Windows Update and get SP1 for now. In case you have a virus you do not want to load SP2 until you are clean.

If you have been on-line without SP1 then a virus would not be a surprise. Have you scanned?