Hi. When I boot up, my PC has started to give "New hardware found" messages for 4 disk drives which begin with "IN-WIN iAPP". I haven't installed these drives myself, I think they've always been in the system, so why should the PC ask me about them now? (This happened following on from trying to get my daughter's iPOD recognised by the PC - which has failed so far, another post on another issue, maybe) I've tried disabling the drives on Device Manager but that makes no difference. I want the boot up messages to go away and is there a real problem with these drives and are they important?

Any thoughts? Thanks!

When the Add New Hardware Wizard comes up at start-up, click on Next, and let it run.
At the end it still says that it can't find the required software.
Just click Finish instead of Cancel and the wizard should stop coming up.

Do you have an IN-WIN iAPP USB card reader?
4 ports?
IN-WIN iAPP are USB drive devices or controllers.
Perhaps what you plugged the iPod into?

Thanks for this but I tried going through to Finish as you suggest but the Wizard just keeps coming at me!

The PC has 2 USB ports which don't appear to me to be a unit separate from the rest of the PC. It does have a card reader for memory stick, CF etc and that has 4 slots plus another USB - could that be what the IN-WIN things are referring to? I was not using this card reader module with the iPod.

That card reader is most likely the IN-WIN iAPP device.

Can you locate it under the Device Manager? If so try uninstalling it there & rebooting.

Thanks again. If I find that and uninstall it, will I need to (or be able to) re-install it again to use the card reader?

Actually, I think the problem may relate to any USB interface on my PC as last night it was telling me that it had just found my USB-linked printer (which has been there for months!) and couldn't find the driver for it - although the printer was working fine! Is there a higher level function that supervises all UBS interfaces which might be causing all the USB driver problems?

BTW, it still doesn't recognize the iPod although it knows that something has been connected to the USB.

Actually a lower level function:

USB drivers would be part of your chipset drivers (motherboard).

Run this scan http://www.belarc.com/free_download.html & post back what is listed under both:

System Model

&

Main Circuit Board

If you have a retail computer e.g. Dell; HP; etc. then their support site would be the best source of these drivers.

If your computer is custom built then the motherboard manufacturer would be the best source.

Let us know the above Belarc info & we can help search.