Hi,
First time I've come across this site and great job on all the help.

I have onboard audio that stopped working. Windows shows No Audio Device in Sound and Audio Devices. I've tried all the usual stuff; uninstall, reinstall, disabled and reenabled in the bios. Checked Windows audio services and made sure it was enabled. Downloaded latest WDM_A375 Realtek drivers. I added a PCI soundcard just to make sure it wasn't something wrong with the onboard sound. Drivers install just fine. I have only one error in Device Manager, which I do not believe is related. It is ATI WDM Rage Theater Video (Code 10) device cannot start. I've had this video card for years and have always had that error. No big deal.

Here is my hardware scan. Thanks to anyone who may be able to help.

-------------------------------------------------------

OS Information:
PropertyValue
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 2411
Description x86 Family 15 Model 4 Stepping 1
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 2.40GHz


Memory (RAM):
PropertyValue
Bank Label Bank0/1
Capacity 2147483648

Bank Label Bank2/3
Capacity 2147483648

Total Memory Deteced in Hardware: ~4096 MB
Memory Reported to Operating System: 1023MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 6 Y200M0 SCSI Disk Device
Media Type Fixed hard disk media
Size 203921141760 (~190 GB)
Number of Partitions 5

Description Disk drive
Manufacturer (Standard disk drives)
Model EPSON Stylus Storage USB Device
Media Type
Number of Partitions


Installed Printers:
PropertyValue
Name EPSON Stylus Photo R300 Series
Port Name USB001
Default True
Driver Name EPSON Stylus Photo R300 Series


Motherboard:
PropertyValue
Manufacturer http://www.abit.com.tw/
Model
Name Base Board
Part Number
Product VT7 (VIA PT880-8237)
Serial Number
Version 1.x


BIOS:
PropertyValue
Manufacturer Phoenix Technologies, LTD
Name Phoenix - AwardBIOS v6.00PG
Release Date 20040827000000.000000+000
Version PT880 - 42302e31


Monitor:
PropertyValue
Description Plug and Play Monitor
Name Plug and Play Monitor
Screen Height 1024
Screen Width 1280

Description Default Monitor
Name Default Monitor
Screen Height
Screen Width


Keyboard:
PropertyValue
Description USB Human Interface Device


Pointing Device:
PropertyValue
Manufacturer Microsoft
Name Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)


Sound Card:
PropertyValue
Manufacturer Creative
Description Creative SB Live! Value (WDM)
Device ID PCI\VEN_1102&DEV_0002&SUBSYS_80271102&REV_08\3&13C 0B0C5&0&50

Manufacturer Realtek
Description Realtek AC'97 Audio for VIA (R) Audio Controller
Device ID PCI\VEN_1106&DEV_3059&SUBSYS_140E147B&REV_60\3&13C 0B0C5&0&8D


Video Card:
PropertyValue
Adapter Compatibility ATI Technologies Inc.
Adapter RAM 67108864
Description RADEON 9000 SERIES
Installed Display Drivers ati2dvag.dll
Driver Version 6.14.10.6553
Driver Date 06/28/2005 11:01:56 PM
Video Mode Description 1280 x 1024 x 4294967296 colors

Adapter Compatibility ATI Technologies Inc.
Adapter RAM 67108864
Description RADEON 9000 SERIES - Secondary
Installed Display Drivers ati2dvag.dll
Driver Version 6.14.10.6553
Driver Date 06/28/2005 11:01:56 PM
Video Mode Description


DirectX Installation:
PropertyValue
Version 6.03.01.0146


Modem:
PropertyValue

Network Adapters:
PropertyValue
Description Intel(R) PRO/1000 MT Desktop Adapter - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Microsoft TV/Video Connection
Description Intel(R) PRO/1000 MT Desktop Adapter - Packet Scheduler Miniport
Description Packet Scheduler Miniport

External Ports:
PropertyValue
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator USB0
External Reference Designator AUDIO

Expansion Slots:
PropertyValue
Slot Designation PCI0
Slot Designation PCI1
Slot Designation PCI2
Slot Designation PCI3
Slot Designation PCI4
Slot Designation AGP
-------------------------------------------------------

Hi manwithastick I experience the same kind of problem. Did u have any success in dealing with it? Thanx Saddhenl

What is the exact make and model of the computer?

You need to reload your audio drivers which will be available at the manufacturer's web site.

Hi jephree, thanx 4 the prompt reply. It's an Acer Aspire 3002lc

I cannot find that specific model but do see an Aspire 3000 laptop:

http://www.acerpanam.com/synapse/for...d=3394#results

Acer does not link direct results but you can plug in your details at the above link.

Perhaps try the Aspire 3000 XP Audio driver. Unless you can further match your model.

In my case. It was never solved. I lived with the problem for a few more months then I formatted and started all over. Now all is fine.

>1. From Device Manager (be sure to select View/Show hidden devices), find the 'ISAPNP
>Read Data Port' device from the System Devices list. (Of note: once I successfully
>repaired this problem, this device no longer appears.)
>2. Right click the ISAPNP device, and select "Update Driver"
>3. Select "Install from a list or specific location"
>4. Select "Don't search. I will choose the driver to install."
>5. The step I left out on prior trials: UNSELECT "Show Compatible Hardware"
>6. Be sure that "(Standard System Devices)" is selected under Manufacturer.
>7. Under Model, scroll down until you see "Plug and Play Software Device Enumerator".
>Select this item, and select "Next>".
>8. You will receive some frightening error message that you should probably disregard.
>9. Complete the installation of the driver. You will see your device list magically
>change before your eyes. The other PNP devices will mysteriously become enabled and
>active. If not, restart.

Originally Posted by efi

>8. You will receive some frightening error message that you should probably disregard.

I just love that.

Thank you, Thank you, Thank you, Efi! I have battled with this problem for MONTHS, and just found this thread via a google search. Your advice worked perfectly for me, and I now have sound again!

Oh, and BTW, did I say "Thank you!"?

Dave

efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi efi

I couldn't thank you enough for your input on "no audio device". I didn't really need to register on this site since I already fixed the problem but I figured it'd be worth it just to post my gratitude. Hold up.