system crashes when playing games

  1. #1
    lazuvav is offline Newbie

    Red face system crashes when playing games

    hope you could help guys..its this annoying problem when im playing games.....my computer totally shuts down and the led's stay on and the temp screen flashes on and off....this are my computer stats








    System Security Status CIS Benchmark Score


    3.13 of 10 (details...)




    Virus Protection


    Up-to-date




    Microsoft Security Updates


    Up-to-date







    --------------------------------------------------------------------------------

    Computer Profile Summary
    Computer Name: Hnd-igxjcwn55zh (in WORKGROUP)
    Profile Date: 07 July 2005 09:13:41
    Advisor Version: 7.0q
    Windows Logon: bill@danny


    Click here for Belarc's System Management products, for large and small companies.

    Operating System System Model
    Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
    Processor a Main Circuit Board b
    2.07 gigahertz AMD Athlon XP
    128 kilobyte primary memory cache
    256 kilobyte secondary memory cache Board: http://www.abit.com.tw/ NF7-S/NF7-M/NF7 (nVidia-nForce2) 1.X
    Bus Clock: 166 megahertz
    BIOS: Phoenix Technologies, LTD 6.00 PG 09/10/2004
    Drives Memory Modules c,d
    155.52 Gigabytes Usable Hard Drive Capacity
    121.93 Gigabytes Hard Drive Free Space

    LITE-ON DVDRW LDW-851S [CD-ROM drive]
    SONY CD-RW CRX230E [CD-ROM drive]
    3.5" format removeable media [Floppy drive]

    ST3120026AS [Hard drive] (120.03 GB) -- drive 0, s/n 5JT2LGF4, rev 3.18, SMART Status: Healthy
    ST3120026AS [Hard drive] (120.03 GB) -- drive 1, s/n 5JT2LGF4, rev 3.18, Not SMART 1024 Megabytes Installed Memory

    Slot 'A0' has 512 MB
    Slot 'A1' has 512 MB
    Slot 'A2' is Empty
    Local Drive Volumes

    c: (NTFS on drive 0) 75.50 GB 47.62 GB free
    d: (NTFS on drive 1) 37.92 GB 32.27 GB free
    f: (NTFS on drive 1) 42.11 GB 42.03 GB free

    Network Drives
    None detected



    Marks a disabled account; Marks a locked account EPSON Stylus C64 Series on USB001

    Controllers Display
    Standard floppy disk controller
    NVIDIA NForce MCP2 IDE Controller
    Primary IDE Channel [Controller]
    Secondary IDE Channel [Controller] RADEON 9800 PRO [Display adapter]
    RADEON 9800 PRO - Secondary [Display adapter]
    Proview 15.7 [Monitor] (15.7"vis, s/n FAQC3C0077494, December 2003)
    Bus Adapters Multimedia
    Silicon Image SiI 3112 SATARaid Controller
    Standard Enhanced PCI to USB Host Controller
    Standard OpenHCD USB Host Controller (2x) NVIDIA(R) nForce(TM) Audio
    NVIDIA(R) nForce(TM) Audio Codec Interface
    NVIDIA(R) nForce(TM) MCP Audio Processing Unit
    Communications Other Devices

    1394 Net Adapter
    IP Address: 172.200.232.102 / 32
    Gateway: 172.200.232.102
    Physical Address: 00:53:45:00:00:00
    NVIDIA nForce MCP Networking Controller
    Dhcp Server: none responded
    Physical Address: 00:50:8D:FB:15:56
    SpeedTouch USB ADSL PPP
    IP Address: 81.145.152.12 / 32
    Gateway: 81.145.152.12
    Physical Address: 00:53:45:00:00:00

    Networking Dns Servers: 205.188.146.145
    152.163.0.26
    205.188.64.153
    OHCI Compliant IEEE 1394 Host Controller
    Microsoft SideWinder Strategic Commander
    Microsoft SideWinder Strategic Commander HID Drivers
    EPSON Perfection 1670 #2
    HID Keyboard Device
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    HID-compliant mouse
    Microsoft PS/2 Port Mouse (IntelliPoint)
    SpeedTouch ADSL Modem
    USB Root Hub (3x)
    Patin Couffin engine
    Virus Protection [Back to Top]
    Norton AntiVirus Version 9.05
    Virus Definitions Version 06/07/2005 Rev 8
    Last Disk Scan on 17 June 2005 20:35:53
    Realtime File Scanning On

    and the psu is q -tec 550 watt...was thinking that might be the problem..any advice would be great!!!


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Is this a new problem? Were you ever able to play these games?

    As to the temp screen ... is that a temperature monitor?

    It definitly sounds/feels like a heat problem ...

    Are you familiar with opening the case?

    Clean the dust ... check the fans ... run with the case open with a room fan blowing in ... any difference?

  3. #3
    lazuvav is offline Newbie
    its a digital sensor thats connected to both hard derive and cpu....i have tried complete dusting out and fan blowing in no luck...i play world of warcraft and never winter knights....sometimes it can run for ages ok...other days i cant stop crashing...but its only when i play games...only the odd time when im surfing...hope that helps a bit

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
    Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
    Open the system as well as the application tabs & look for X errors. Click error line for details.
    Post back the source & event id especially of errors that seem to coincide with a crash.

    Also view your Error Log via:
    [1] Start Menu
    [2] Help and Support
    [3] Pick a Task
    [4] Tools
    [5] Advanced System Information
    [6] View the Error Log

    Also:

    Go to start | search (type in) .dmp
    Note the location of your latest .dmp file.

    Then:

    1) Download and install the
    Debugging Tools from Microsoft
    2) Download and install this
    debugwiz
    3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
    4) After the Wiz creates a Text document attach it back to this thread.

  5. #5
    lazuvav is offline Newbie
    the one that was having the problems in the error log was a thing called true vector service...sometging i gather to do with graphics drivers?....any ideas now guys?...lol.....does my graphics card driver need unistalling and then updated?...thx in advance

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    True Vector Service would be activated by your Firewall.

    Alot of issues with Zone Alarm here.

  7. #7
    lazuvav is offline Newbie
    so i gather to shut down zone alarm when playing games?...i still have nortons running...would this be safe enough for my system?.....

  8. #8
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Do you have the SP2 wall activated?

    It is at least worth turning off ZA just to see if that is the issue.

  9. #9
    lazuvav is offline Newbie
    many thx m8...ill try and see if that works...would be weird if thats all it was..... ...was at least expecting something expensive to be wrong

  10. #10
    lazuvav is offline Newbie
    tried turning off za but it didnt matter..still get the odd crash......

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