screen freeze

  1. #1
    doctom is offline Full Member

    screen freeze

    About three days ago Jephree on the DAL "upgrade and build new forum" helped my son and I get my sons computer up and running following some tinkering which rendered his computer in operable. While we were at it we loaded a new operating system onto his comp. Windows XP Home Edition. Fortunately, everything seems to be operating "pretty good", except for an occasional screen freeze.

    He wants to solve with new motherboard and more ram. I am resisting instead lobbying for patience and more diagnostic and review with a site such as DAL. We are complete novices and do not know where to look. Taking a chance I decided to start a thread in the hardware forum hoping someone might suggest a direction.

    I will attach my comp. scan for your perusal. Thanks. Tom & Adam

    -------------------------------------------------------

    OS Information:
    PropertyValue
    OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
    Service Pack 2.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    PropertyValue
    Current Clock Speed 564
    Description x86 Family 6 Model 8 Stepping 3
    Manufacturer GenuineIntel
    Name Intel Celeron processor


    Memory (RAM):
    PropertyValue
    Bank Label
    Capacity 268435456

    Bank Label
    Capacity 268435456

    Total Memory Deteced in Hardware: ~512 MB
    Memory Reported to Operating System: 511MB

    Disk Drives:
    PropertyValue
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST310212A
    Media Type Fixed hard disk media
    Size 10001940480 (~9 GB)
    Number of Partitions 1

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST380021A
    Media Type Fixed hard disk media
    Size 80023265280 (~75 GB)
    Number of Partitions 1


    Installed Printers:
    PropertyValue
    Name Epson Stylus COLOR 600 ESC/P 2 (Copy 1)
    Port Name LPT1:
    Default True
    Driver Name Epson Stylus COLOR 600 ESC/P 2

    Name Epson Stylus COLOR 600 ESC/P 2
    Port Name LPT1:
    Default False
    Driver Name Epson Stylus COLOR 600 ESC/P 2


    Motherboard:
    PropertyValue
    Manufacturer Compaq
    Model
    Name Base Board
    Part Number
    Product 0588h
    Serial Number None
    Version None


    BIOS:
    PropertyValue
    Manufacturer Compaq
    Name Default System BIOS
    Release Date 20000211000000.000000+000
    Version COMPAQ - 1


    Monitor:
    PropertyValue
    Description hp pavilion mx75
    Name hp pavilion mx75
    Screen Height 768
    Screen Width 1024


    Keyboard:
    PropertyValue
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    PropertyValue
    Manufacturer Microsoft
    Name PS/2 Compatible Mouse


    Sound Card:
    PropertyValue
    Manufacturer ESS Technology, Inc.
    Description ESS Allegro PCI Audio (WDM)
    Device ID PCI\VEN_125D&DEV_1988&SUBSYS_B19D0E11&REV_12\4&24A B0D93&0&28F0


    Video Card:
    PropertyValue
    Adapter Compatibility Intel Corporation
    Adapter RAM 33554432
    Description Intel(R) 82810E Graphics Controller (Microsoft Corporation)
    Installed Display Drivers i81xdnt5.dll
    Driver Version 6.13.01.3198
    Driver Date 8/3/2004 10:29:38 PM
    Video Mode Description 1024 x 768 x 16777216 colors


    DirectX Installation:
    PropertyValue
    Version 6.03.01.0146


    Modem:
    PropertyValue
    Model PCTEL Platinum V.90 Modem
    Name PCTEL Platinum V.90 Modem


    Network Adapters:
    PropertyValue
    Description Belkin 802.11g Network Adapter - Packet Scheduler Miniport
    Description Packet Scheduler Miniport

    External Ports:
    PropertyValue

    Expansion Slots:
    PropertyValue
    Slot Designation PCI1
    Slot Designation PCI2
    Slot Designation PCI3
    Slot Designation PCI4
    -------------------------------------------------------


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    A first question to ask yourself is what exactly do you want to do with the computer? For example a few scenarios:

    1. Read e-mail; surf the web; use Word

    2. all the above Plus: High end 3D online gaming

    3. all the above Plus: Video editing & or Professional CAD programs

    This is a good ID tool to what you already have (I still cant see your exact model. This will tell you under "System Model"
    Also show us "Display" & "Multimedia"

    Belarc tool

    Just a quick look depending on your awnsers to the above is that your RAM is ok. You might want to upgrade the video card.

    You can also download free DirectX9.0 which will improve your graphics right off the bat:



    DirectX9.0

  3. #3
    doctom is offline Full Member
    Jephree: Thanks for the advice. We did the directX9.0 upgrade. Adam does some work with videotaping and editing, as well as the usual IM. Word writing for school, and internet web searching. I guess we are close to qualilfying. We will look at the video card issue and check back with any questions.

    Tom and Adam

  4. #4
    doctom is offline Full Member
    online gaming is not part of his deal...............

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Did you run Belarc to find the exact system model?

    The question is whether it is better to upgrade or to build new.

    Some older boards just wont support the new technologies.

    The specs of your original system will be the best basis for that decision.

  6. #6
    doctom is offline Full Member
    C:\Program Files\Belarc\Advisor\System\tmp\(Adamsoffice).html
    This is the link to the page of the specifications for Adam's computer

  7. #7
    doctom is offline Full Member
    for some reason that link does not work...


    Operating System System Model
    Windows XP Home Edition Service Pack 2 (build 2600) Compaq Compaq PC
    System Serial Number: 2H06DCV968GA
    Processor a Main Circuit Board b
    567 megahertz Intel Celeron
    32 kilobyte primary memory cache
    128 kilobyte secondary memory cache Board: Compaq 0588h
    Bus Clock: 66 megahertz
    BIOS: Compaq 686C3 02/11/2000
    Drives Memory Modules c,d
    90.01 Gigabytes Usable Hard Drive Capacity
    85.75 Gigabytes Hard Drive Free Space

    ATAPI CD-R/RW 48X16 [CD-ROM drive]
    TOSHIBA DVD-ROM SD-M1502 [CD-ROM drive]
    3.5" format removeable media [Floppy drive]

    ST310212A [Hard drive] (10.01 GB) -- drive 0, s/n 7EG1NFMN, rev 3.31, SMART Status: Healthy
    ST380021A [Hard drive] (80.03 GB) -- drive 1, s/n 3HV3JA8Y, rev 3.19, SMART Status: Healthy 512 Megabytes Installed Memory

    Slot 'DIMM1' has 256 MB
    Slot 'DIMM2' has 256 MB
    Local Drive Volumes

    c: (on drive 0) 9.99 GB 6.93 GB free
    d: (on drive 1) 80.02 GB 78.82 GB free

    Network Drives
    None detected
    Users Printers
    local user accounts last logon
    Adam Hennings 2/19/2005 11:11:23 PM (admin)
    local system accounts
    Administrator never (admin)
    Guest never
    HelpAssistant never
    SUPPORT_388945a0 never


    Marks a disabled account; Marks a locked account Epson Stylus COLOR 600 ESC/P 2 on LPT1:
    Epson Stylus COLOR 600 ESC/P 2 on LPT1:

    Controllers Display
    Standard floppy disk controller
    Intel(R) 82801AA Bus Master IDE Controller
    Primary IDE Channel [Controller]
    Secondary IDE Channel [Controller] Intel(R) 82810E Graphics Controller (Microsoft Corporation) [Display adapter]
    HP MX75 [Monitor] (15.7"vis, s/n THLDR02201, October 2001)
    Bus Adapters Multimedia
    Intel(R) 82801AA USB Universal Host Controller ESS Allegro PCI Audio (WDM)
    MPU-401 Compatible MIDI Device
    Standard Game Port
    Communications Other Devices
    PCTEL Platinum V.90 Modem
    1394 Net Adapter
    Belkin 802.11g Network Adapter
    Network Card MAC Address: 00:11:50:18D:BD
    Network IP Address: 192.168.1.45 / 24 OHCI Compliant IEEE 1394 Host Controller
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    PS/2 Compatible Mouse
    General Purpose USB Hub
    USB Root Hub
    Virus Protection
    No details available
    Installed Microsoft Hotfixes
    Internet Explorer
    SP2 (SP2)
    Windows XP
    SP3
    KB867282 on 2/16/2005 (details...)
    KB873333 on 2/16/2005 (details...)
    KB873339 on 2/16/2005 (details...)
    KB885250 on 2/16/2005 (details...)
    KB885835 on 2/16/2005 (details...)
    KB885836 on 2/16/2005 (details...)
    Windows XP
    SP3 (continued)
    KB886185 on 2/16/2005 (details...)
    KB887472 on 2/16/2005 (details...)
    KB888113 on 2/16/2005 (details...)
    KB888302 on 2/16/2005 (details...)
    KB890047 on 2/16/2005 (details...)
    KB890175 on 2/16/2005 (details...)
    KB891781 on 2/16/2005 (details...)

  8. #8
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    I can now see your motherboard but still not the Pressario model # although it seems to be in the 7500 series.

    Maybe this link will shed some more light on its' exact ID:

    Compaq Presario Desktop PCs - How Do I Find My Model Number?

  9. #9
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    From what I see of the motherboard I would say it is fine for Text & Basic Video applications (viewing; not editing). It appears to be a circa '98 machine & has alot of limitations.

    567 megahertz Intel Celeron
    upgradable to 856 max.

    Bus Clock: 66 megahertz
    not upgradable

    RAM: 512 MB total
    not upgradable

    I would recommend building a new machine as your hard drives & CD & DVD drives can still be used in a new system. Or else build (or buy) totally new & keep this "old guy" for the basics & backup.

    I would definitly recommend building your own system if you have the time & interest.

    This is a good starting guide to that process:

    http://www.pcguide.com/topic.html

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