I just bought a Toshiba satellite M30-YSJ and my dvd\rw combo drive is not working. Toshiba wants me to send it to them for two weeks but i need the notebook everyday. the error messege it gives me d:\ is not accessible the request could not be performed because of an I/O device error. Please! someone help me, this thing is less than two months old and it is driving me crazy

Have you ever used it before?

Right-click on My Computer and go to Properties. In the Hardware tab, go to Device Manager. Are there any entries that are highlighted as having a problem?

Nope.......everything shows as working properly....I have even tried deleting the drive and reinstall it...but it still won't work

How is the drive connected to the laptop? Is it internal or does it use a USB or PCMCIA connection or something?

Are you running Windows 2000 or XP?

It's the drive which came with the laptop and I'm running windows XP Home

But is it internal, i.e. does it fit inside the laptop ..... or does the drive sit outside, connected via a cable?

yes it's internal

Oh

I know you said the laptop is only a couple of months old but it would be worth just checking on Toshiba's web site in case there are any updated IDE drivers.

Also, run Windows Update and download any available driver updates that it detects.

I need to get to bed now but I'll try and catch up with you tomorrow