
Originally Posted by
DJNafey Try removing the software first as follows:
Click the Start Menu > Settings > Control Panel and double-click on Add/Remove Programs if you're on Windows 2000.
Click the Start Menu > Control Panel if you're on Windows XP. Click the 'Switch to Classic View' option. Double-click Add/Remove Programs.
Select your camera software in the list and press the Remove button.
Reboot.
When it comes back on, log in and go into Windows Explorer. Browse to the following directory: C:\documents and settings\Girogi\local settings\temp.
This is a hidden directory so, if you don't see it, you'll need to switch on hidden files and folders (do a search on this forum for instructions to do this if you aren't sure).
Delete the contents of the Temp folder (not the actual folder itself, just the files).
Empty your Recycle Bin if there's nothing else in there that you want to keep.
Reboot.
Install your camera software again. Should be OK now.