I have a Windows XP Toshiba laptop and lateley my CD burner has'nt been working. I tryed using three seperate programs so far (Windows Media Player, Drag'n Drop CD+DVD, and Realplayer) to burn audio tracks or data to a CD, but they haven't worked. Everytime I start up my computer I get a message that says something like "to enable DVD burning, you must disable CD burning. Would you like to disable this feature? (yes/no). I click no but CD burning still does not work. Same thing if I click yes. I get this message whenever I try to burn a CD too. I also tried using the control panel to disable DVD burning (Control panel\System\System Properties\Hardware\Device Manager\DVD/CD-ROM Drives\MAT****A DVD-RAM UJ-811) by configuring the property, "device usage", to disable. This too was to no avail. Also now my CD drive isn’t working for some reason although my DVD drive still works. Can anybody help me out with this please?

I don't know if it helps but when I click on My Computer when I have a CD in I get the message:

"D:\ is not accessible. The request could not be completed because of an I/O device error."

You drive requires a firmware update. These are availbe from either your maufacter and from www.rpc1.org.

Otherwise flash your bois to the latest settings (consult manufacter for these files).


Regards
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Meck

I tryed the update but i got the message "supported drive is not connected".

i'll check out the manufacturer's website.

is it possible that the lense just needs cleaning or that I have a dead drive?

thanx for the help

Aye it could be the lens, I never thought of that.


Rgeards
_____
Meck