My PC has a firewire port on the motherboard which works fine. Below the motherboard is a sector with 2 additional firewire ports which do not. The Device Manager only recognises the motherboard firewire port. I have no software for the other 2 ports or any idea as to their make or brand therefore cannot search out drivers, if that is the problem. Sometime ago my PC had a mains faliure - just shut down and no power was then going into it. That has been resolved, but could the firewire ports have been rendered inoperable because of this. I know very little about the hardware side of PCs and am very wary of opening up the PC case.

Any thoughts as to what I can do?

Thanks

Gareth

OK What's your motherboard?

It's unusual to have 3 firewires, unless it's a modern board.

PS Please don't just post back "It is a modern board"

Motherboard - Microstar Int Co. Ltd. BIOS - AMI

Perhaps this more physical detailed description will also help. Back of PC box is divided into sectors (probably not the right terminology!)

Sector 1 (main sector) includes port for keyboard, soundcard (Realtek), serial and parallel ports, 4 USB and one firewire port
Sector 2 has 2 additional firewire ports (these are the ones not functioning)
Sector 3 includes Monitor port
Sector 4 empty
Sector 5 Sound Card (Soundblaster)
Sector 6 TV Tuner (Intervideo TV@nywhere)
Sector 7 2 USB ports
Sector 8 empty

Hope this helps - many thanks for your interest.

Gareth

Ok Can you be a bit more specific about what your motherboard is, MSI make many mobo's.

ie, Mine's a Jetway mobo, but the model no is J-913AF rev 1.11.

LOL - Sorry I'm being a bit slow - those sectors are the interface between the computers AGP/PCI/ISA etc buses and the outside world, they generally have a card on the back of them hence terms like AGP card.

Your 2 1394 ports will be plugged into your PCI port on your mobo. It should have come with software installed - I'm assuming you have bought an MSI PC. even so they should have past the install disks on to you.

Is the PC under warranty?

Many thanks for your very helpful advice. Sorry I should have been more specific on the mobo. It is MSI MS-6758 (X86-based PC). I cannot track down the software, but it is still under warranty so I will chase that up. t least I now know more about the layout of the PC. I suppose this is the problem with getting someone to build your PC as opposed to a brand PC such as DELL i.e less documentation!

Thanks again - all the best

Gareth

Thank you for thanking me : - )

And that's not your full mobo name by the way : - /

MIS do 3 6758 mobo's AFAIK for the Intel P4:

875P_NEO-FIS2R (MS-6758)
- 8 USB 2.0 ports (Rear x 6 / **Front x 2)
(**Front USB ports are supported by pin-out)
- 2 PS/2 connectors
- 1 LAN RJ45 connector
- 3 IEEE1394 port controlled by VT6306, with up to 400Mbps transfer rate.
With these 3 bits (note they are not PCI items they 'plug' into your mobo, but will take up PCI faceplates



----------------------------
875P_NEO-LSR (MS-6758)
- 8 USB 2.0 ports (Rear x 6 / **Front x 2)
(**Front USB ports are supported by pin-out)
- 2 PS/2 connectors
- 1 LAN RJ45 connector

----------------------------
875P_NEO-FISR (MS-6758)
8 USB 2.0 ports (Rear x 6 / **Front x 2)


Dude I'm like real tired just now - no sleep in 2 days. I'll get back to ya O K? - Sorry

Just as a matter of interest is changing the non-functioning firewire ports a major job? I am more of a software man and have never really got into the hardware side. Is it best to leave it to someone who knows what they are doing or is it fairly straightforward?

I can only repeat my thanks to you - believe me it is very much appreciated. I will now get down and check the actual motherboard type!!

Get some sleep!

Gareth