Network connection being blocked from new applications

  1. #1
    MarissaSwe is offline Newbie

    Network connection being blocked from new applications

    So I'm not very educated in the MIS world but heres the best i can do to explain my problem:

    One beautiful morning i decided to upgrade to IE7, and ever since that morning I've had problems with my network connections. First, IE7 wouldn't even work and it would give the famous check your connection page not loaded page, so somehow, and i dont know how, i get rid of IE7 and just went back to using IE6. However in the mean time, this screwed up everything else....i think.

    For example,
    -I downloaded Mozilla firefox, but cannot use it and cannot establish a "connection" through mozilla.

    -I cannot connect to the i-tunes store

    -i cannot connect to aol download when trying to run the install program for AIM and it says, "AIM is having difficulty making a connection at this time. Please try again later by double-clicking the 'Resume AIM® Download.'"

    -when i tried to synch my microsoft outlook to my school email, it cannot establish a "connection" and will not receive any e-mails.

    Any way that anyone knows what this is??? I talked to 5 different IT people and no one knew, however only one has an actual profession in IT so I dont know how reliable other people are. Someone told me i need to reinstall windows...WHICH I DO NOT WANT TO DO AT ALL! the virus/firewall programs )i dont know the difference) that im running are AVG and Ad-Aware.


  2. #2
    DJNafey is offline UK site moderator
    Hi, I'm sorry that you've had no reply to your post. If you still have the problem, I will be glad to help.

    You seem to have tried various different methods of using your Internet connection (web browsing, different browsers, Outlook synchronisation) but you keep running up against the same problem. Either your Internet connection is no longer configured or you are connecting to a router (e.g. through an ethernet cable or wireless network) and the network connection to the router is not properly configured or perhaps your TCP/IP components in Windows are messed up.

    In order for me to help, could you please confirm that you are running Windows XP and, secondly, whether you connect to the Internet through a dial-up 56k modem, a USB broadband modem, a (cabled) router or a wireless network connection?

  3. #3
    MarissaSwe is offline Newbie
    thank you for your help! After playing with my computer for a little while i realized i had two firewalls running at the same time. Even when i turned off windows firewall, norton's firewall was screwing everything up so I just deleted it off my computer and then magically everything started to work! haha but thank you for your help!

  4. #4
    DJNafey is offline UK site moderator
    Save 20% on AVG Internet Security 2012 Suite!
    That's good to hear. We don't recommend only running Windows Firewall though - it's not as effective at blocking attacks as other firewalls such as Norton Personal Firewall (or Norton Internet Security), McAfee Firewall, Kerio Personal Firewall, etc. And, before you do anything else, double-check that you at least switched the Windows Firewall back on!

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