Please help, i have a cable modem and a wirless router. i have to keep turning my modem and router off every 15 minutes for about 2 minutes. this is the only way i can get back online. it just keeps loosing connection.. the internet provider says its the router, but the router has worked fine since i bought it. if i plug directly into the modem then is says limeted or no availbility so i cant even do anything at alll.

please help

mark

Hi and welcome to D-A-L

how do you connect to the wireless router with a USB dongle?

if you connect your machine to the modem with an Ethernet cable do you still have the same problem?

yes the modem is connected to the router with a eath. cable.. also have tried to connect to the computer with a e. cable also

what happens when you connect the computer direct to the modem?

when i connect to the modem direct it says limited or no availabilty. it then will not allow me to do anything on the internet. i am sure in about a min or two i will hav to unplug again and reset the modem again any second..

is the modem getting warm?

as this problem been happening long?

its been going on for about a week now. the modem nor the router are getting warm.

check all connection between where the cable comes in and the modem.

have you tried unplugging the modem leaving it for a while then rebooting it?

ya i ve tried leaving it unplugged, and changing all the cables also.