Wireless internet disconnects

  1. #1
    madmikejt12 is offline Dedicated Member

    Wireless internet disconnects

    hi, i have set up a wireless network with a thompson speedtouch 576 router.... when it has been on for an hour or 2, it starts to disconnect every 1-3 mins.

    i would go on aol live help but their answer to "what chanel should my wireless adaptor be on?" was "yes"!!!!

    Thanks
    Mike


  2. #2
    brain_damage is offline D-A-L Team Member (UK)
    hi mike I've found this


    http://www.computing.net/networking/...rum/28221.html

    what wireless card are you using in the PC?

  3. #3
    madmikejt12 is offline Dedicated Member
    thanks, i will have a read

    i am using a d-link usb wireless adaptor in the pc and in the laptop, it is the one built in (cant remember off hand) it occurs on both the desktop and laptop

    i like this post:
    "Just dump AOL and your problems will go away with it"
    wish i could do that

  4. #4
    brain_damage is offline D-A-L Team Member (UK)
    I liked that quote as well

    is the router getting warm?

    you're better off with a PCI wireless card than USB.

    have you tried using Ethernet cables and see if the problem is still there?

  5. #5
    madmikejt12 is offline Dedicated Member
    the router gets warm but not very, i checked when it first disconnected me and i went to check on the router

    it is not the usb because the same problem occurs on the laptop (i know PCI would be better but its only my little sisters pc :P)

    the ethernet is a slight problem, there is no spare mains socket in the room with the PC so the router is in my room and my pc refuses to work (hopefully the new mobo will sort it)

    i can plug it into the working pc but it strains the wires and just about fits, i will give it a go though (not at home at the moment)

    The thing is, the internet, DSL and WLAN light go off and then come back on again slowly, as if it had been turned off and back on

  6. #6
    brain_damage is offline D-A-L Team Member (UK)
    this may sound daft but if you turn on the router but don't connect to it just leave it running does it cut out then?

  7. #7
    madmikejt12 is offline Dedicated Member
    dont connect it as in to the dsl filter, pc or wireless?
    if that is what you mean, only the power light it lit

    page 16 of this: http://www.netaly.com/Documentazione...-UserGuide.pdf

    power: solid green
    ethernet: off
    WLAN: flashing red or solid red
    DSL: green (flashing with activity)
    internet: green (flashing with activity

    when it has been on for a while, the internet, dsl and WLAN go off for a second then start to load up again.

    we did have a secure network, but aol told us to disable WEP when wireless wasnt working at all (it worked after i did this though)

  8. #8
    brain_damage is offline D-A-L Team Member (UK)
    so if you disable security it works ok?

    are you using 64 or 128 bit security?

    have you another modem to try, are the filters all ok?

  9. #9
    madmikejt12 is offline Dedicated Member
    no, with security disabled, it works for an hour or 2 and then keeps resetting.....
    with security enabled (128 bit) it connects to the network but the internet wont work

  10. #10
    madmikejt12 is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    this is strange, i clicked "connect" on the "view available wireless network" and it didnt connect, but i still have an internet connection and the "link" light on the USB adapter is solid green and the Act flashes (as if it was connected normally)

    but look at this:


    also, it only stays on for 5-10mins before i have to try and connect again (says it failed but it actually connects)

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