Hi,
Could someone pleaze help cause i think i,m at the end of my tether
I,ve been trying to set up a wireless router for about 3 mths!....My ISP is aol and router is thomson sppedtouch 576.
Ive bought 2 routers and 2 network cards but i still can,t pick up an ip address.
I have spoken to both aol ..and speedtouch(50pm )...but i think i know more than them.
Aol say i should get an ip address...but all i EVER get is (after ipconfig etc)is 0.0.0.0
They say my network card needed the correct drivers;so i bought a new pci card D-link..loaded the drivers etc...still the same 0.0.0.0.
Speedtouch told me to enter a fixed ip 192.168 etc....and some success in that in network connections it was showing 'connected'(usually it just says 'aquiring ip address).
However fixed ip address apparently doesn,t work with AOl as it uses automatic addresses.
What am I doing wrong folks? on my desktop it shows both pc,s lan and wireless(when i,m using my existing broadband modem).
For some reason i can,t get my new router configured....this is the 2nd router i,ve tried.
My pc is quite old(2000)...is there something in the bios that i need to alter?
My device manager says that my ethernet controller is working fine.
When I try to configure my router with the Aol software everything is fine uptil the stage where it tries to intialise ...then it can,t detect the modem router
Just one final thing...both aol and thomson told me to connect to IE so as to check my router....but how can i connect to IE when my modem router isn,t configured in the 1st place???? (after taking my DSL out of existing modem and putting in new router DSL)
i hope somebody understands what i,ve tried to say here?
Am I missing something here....have i got to log on to IE by other means than AOl for my router to be configured?
HELP Pleaze

Hi and welcome to D-A-L


did you start with setting the router up with cables?

Thanks BD,
Yes...I,m not bothered about the wireless bit(yet!)...basically just wanted to have my new router modem replace my existing broadband modem(which works 100%).
The wireless bit seems to work fine...my wifes laptop sees the router etc...just can,t get it configured onto my desktop.
I have hardwired the router(ditched my existing modem etc)and followed the aol software that comes with the router. I get the ethernet,dSl,and wlan lights on....only light i don,t get is the internet light.
I,ve taken off the firewalls etc...u name it i,ve tried it...changed ethernet cables...swapped them around..i,m at a complete loss.
Somehow i have a feeling my problem is something to do with not being able to connect with IE when i have my DSL connected to my new router.....by all accounts i should still be able to connect with IE with my existing modem ditched...but find i cant....ie...i,ll type in speedtouch.lan...or...192.168.1.254....but IE won,t /can,t connect....
if u have any suggestions BD....i,d sure appreciate it

is the cable a patch cable or acrossover?

have you tried connecting the laptop with the ethernet cable not wireless.

on the laptop when it connected to the net try the ipconfig /all

also on your desktop try to ping 127.0.0.1 (the loopback address)

Hello BD,
3 leads i,ve tried ..2 have patch on them..other one can,t tell....cables came with router

Laptop could detect router(stage 6) when connecting with cable.....BUT not config(stage 9)so....

No ipconfig/all as stage 9 stopped installation(modem can,t see computer..but it could detect it!)

Tried pinging 127.0.0.1 .....not recognize internal/external command blah blah blah

Thanks BD for the help...but i,m spending TOO MUCH time trying to get this working(i should be studying for OU degree!)

Unless I get a knowledgable mate to have a look i,m just going to call it quits.
I only got router cause i thoought it would be nice for 'wor lass' to use her lappie upstairs etc...but its more trouble than its worth.

£150 parts + god knows how much time trying to get it to work(I should pay myself £4000 in O/T lol)

Thanks again.....but the router(s) are going in the draw forever(foreseeable)future

ping 127.0.0.1 should work it's a loopback address, if it's not working you may have a problem with your network card.

on your desktop ipconfig/all should show the MAC address of the network card and all the dteails listed below

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Jeff>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . :
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-5B-A7-5F-1D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.11.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.11.1
DHCP Server . . . . . . . . . . . : 192.168.11.1
DNS Servers . . . . . . . . . . . : 192.168.11.1
Lease Obtained. . . . . . . . . . : 17 August 2006 16:39:26
Lease Expires . . . . . . . . . . : 20 August 2006 16:39:26

Hi BD,
Get everything of the above apart from Ip /subnet addressess etc...still get 0.0.0.0 etc.

Shot in the dark here....I have a pppoe(mini) port;which does supply addresses etc......is this somehow conflicting with the etnernet card i have installed?

I thought installing the ethernet card would automatically p,n,p(it does I can see on device manager etc) ...but perhaps i have to change something in the bios?

did you originaly connect via USB?

do you still have the drivers installed for the USB connection to the modem?

hi BD,
Originally I tried using a Usb ethernet adaptor....(to save messing inside my pc case)....but no joy there....hence 2 pc cards have been fitted inside since.

The Wan miniport pppoe is that the usb/ethernet connector? I thought it was an existing port on my pc..which i tried to use originally ..but found a Rj 45 would not fit.