telephone number and broadband ISP

  1. #1
    rannoch is offline Elite Member

    telephone number and broadband ISP

    I have Virgin broadband on my home phone number, and I have a D-Link DSL-G604T ADSL Router which works a treat.

    So much so that I recommendsed it to a friend, and I purchased one today.

    In order to get ahead of the game I thought I'd configure it at my home, using my home phone number and having got it to work install it tomorrow.

    I set the new one up for Demon, and the only difference between Virgin and Demon setup is the ADSL login and password.

    The Demon setup won't link to the internet with "CHAP authentication failed" error.
    I'm assuming that the CHAP authentication points to a proiblem with ADSL login and/or password.

    I then changed the ADSL login/password to the Virgin one and it worked fine.

    When you get broadband is the telephone number access specific to the Broadband provider, or should I be able to link to any Broadband provider.

    Any thoughts.

    Regards,

    Rannoch


  2. #2
    brain_damage is offline D-A-L Team Member (UK)
    not knowing much about ADSL.

    I should imagine the phone line is enabled for a specific ISP so for you virgin works, where as another ISP will not work, if you take your modem etc to your friends house I should imagine you'll not be able to get online with the virgin login/password but have to use the login/password for their ISP

  3. #3
    rannoch is offline Elite Member
    You are right brain_damage. I tried the Demon setup at the correct phone number, and it worked - just (see below). The Virgin didn't.

    A couple of issues.
    There are two PCs - one at the router, and the other (hard-wired) at least 20 metres distance.

    Found that the download speed to the internet for the nearest one was acceptable, but the one further away was slow. Distance I thought. Then I tried switching on the further away PC first, and found that now the problem was reversed the "local" PC was slow, and the one further away was slightly faster. Neither are fast - in fact very slow.

    The D-Link router's address is 192.168.1.1, and the first PC switched on automatically gets 192.168.1.2, second 192.168.1.3 The router has a transfer speed of 54Mbps

    I forgot to look at the download/upload speed on the router's status.

    Any ideas as to why it's so slow.

    Regards,

    Rannoch

  4. #4
    brain_damage is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    54Mbps is the speed of wireless, wired should be 100Mbps?

    20 metres about 60 feet shouldn't make a great difference in speed if you've got decent cable

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