Sending and Receiving emails
-
Sending and Receiving emails
Hi
I'm having trouble sending and receiving emails, with the helpful assistance last night I was able to view the internet. I uninstalled Norton Antivirus 2004 and installed AVG. I still have Norton INternet security 2004.
The problem is that I can't send or receive emails on my Outlook Express 6. I have followed their instructions to the letter on setting up, but cannot get it to work. I also cannot login into my hotmail account, but can login into the msn messnger.
Any help greatly appreciated.
Thanks
-
Whose instructions have you followed? Microsoft's?
If you still have Norton Internet Security 2004 installed and running, that includes Norton Anti-Virus as part of the package. Are you sure that you've uninstalled Norton Anti-Virus? Open Norton Internet Security from your Start Menu and see if you have Norton Anti-Spam switched on or other email-scanning options. It could be these settings that are stopping your mail transferring in and out correctly.
-
It was AVG's guidelines about setting up. I've definately uninstalled the Norton antivirus, however just noticed that the Antispam was still enabled, switched off now.
Do I have to disable Ad Blocking and Privacy control also on the Norton Internet security?
Thanks
Neil