Hello. My mom just got a new laptop for her birthday, and it was plugged into the Cable Modem, directly, with no router or anything. I brought my computer and hooked up the router. The internet works fine with my computer, and it's hooked up to the router. I plugged the ethernet cable into the router, then into my moms laptop, and I get the error of Limited or No Connectivity. I've been searching on Google and stuff, and I just can't find the right Guide, or tutorial on how to fix this exact problem. I've used this site before, and you guys have got me through some of my problems, so that's why I came back. All help will be appreciated, thanks.

Oh yeah, I remembered that you guys want the System Specs I think. Here they are anyways.

The laptop is running on Windows XP SP2 Home Edition, Version 2002
Intel Celeron 1.4gig Processor 192 mb of Ram.

Thanks guys.

to me, it sounds like either the router or software firewall is blocking the laptop, are you running a software firewall on your PC? if so turn it off, you don't need it as your router has a hardware firewall with in it's self.....

I don't think I'm running a firewall on my PC, but the Laptop might. The only thing I know for sure that the Laptop has on it is McAfee. Would that be causing it?

check to make sure that windows own firewall is turn off, if your router is set up right you will not need any software firewalls installed on either machine...

How do I deactivate the Windows Firewall. The Laptop is brand new, so I'm pretty sure the Windows Firewall is still active.

goto "Start--->Control Panel--->Windows Firewall". you can turn it off there..... try this and let us know if it helps...

Thanks, will do. Be back in a few.

Ok, I went to Start>Control Panel>Security Center>Windows Firewall. It says it cannot display Windows Firewall Settings due to an undefined reason.

ooooo, that doesn't sound to good, i take it your running XP, with SP2?
and are you logged into windows as the admin?
if your not sure if you are logged in as admin, go to users in the control panel and make a new user and try to give them rights, if you are admin, you will be able to do this ok, if your not logged in as admin you wont be able to do this......

The other way that you can try to disable the firewall for this connection is to go into Windows Explorer or My Computer, right-click on My Network Places and select Properties from the menu. When the list of network connections appears, right-click the router connection and select Properties. On the Advanced tab, there's an option to switch off Windows Firewall. Let us know if that helps